AdvanceCare

Physician Assistant

• Function as a medical case manager for assigned individuals served in the Family Model Program
• Monitor individuals' service plans in accordance with regulatory guidelines
• Coordinate and arrange appointments, meetings, and other administrative matters
• Provide supportive assistance to individuals served and their families
• Work with other agencies on behalf of assigned individuals
• Assist the Director in interviewing prospective individuals served and their families
• Use computerized systems to schedule appointments and maintain patient records
• Perform filing, data entry, and office management
• Use medical terminology accurately in communication and documentation
• Support community acceptance through community activities and liaison efforts with agencies and entities
• Perform additional duties assigned by the Director or required by the needs of individuals served
• Maintain regular communication with leadership and team members
• Respond promptly during business hours while working from home

Medical Assistant Coordinator

Program Coordinator

• Train for and perform Program Manager responsibilities within the DDA Department
• Provide pre-service and in-service training
• Monitor and verify community visits, fire/storm drills, and evacuation plans
• Facilitate monthly PCSP/ISP reviews
• Cooperate with incident/reportable event investigations
• Develop and implement corrective action plans (CAP)
• Complete weekly and monthly audits
• Complete monthly site visits
• Request admission documentation and enter client demographics into PHS
• Ensure 24-hour visits are completed according to policy
• Ensure staffing and in-service plans are complete
• Enforce company policies and procedures and verify staff compliance
• Develop annual schedules for evacuation drills, medical appointments, reports, and meetings
• Provide completed schedules to the Program Director as requested
• Develop and maintain program books and clients’ permanent files according to policy
• Update client emergency contacts, personal records, healthcare plans, and program staff contact lists
• Maintain regular communication with leadership and team members and respond promptly during business hours
• Perform other assigned duties

Program Assistant Coordinator

General

• Provide a safe, home environment for intellectual and disabled individuals
• Provide non-medical, in-home care
• Offer companionship and conversation
• Assist with mobility
• Assist with meal preparation
• Provide medication and appointment reminders
• Assist with grooming and bathing
• Assist with toileting and incontinence issues
• Grocery shop and run errands
• Provide transportation services
• Provide safety supervision
• Help individuals become more independent, learn new skills, feel safe, and become part of a family

Family Model Professional

Accounting Manager

• Provide clerical support for the Accounting department
• Assist with billing, Accounts Payable, and Accounts Receivable
• Assist with Client/PCP Billing
• Perform company billing payment and accounting functions
• Assist with Rep Payee operations
• Complete assigned tasks by established deadlines
• Work with the Finance and Administration Manager on special projects
• Perform other assigned duties
• Support a caregiving organization serving seniors and individuals with intellectual disabilities across Tennessee

Accounting Clerk

Scheduling Coordinator

• Schedule caregivers with new and existing clients, ensuring all shifts are fully and reliably staffed
• Manage medical scheduling systems for accuracy and effectiveness
• Modify and update caregiver assignments according to client schedules
• Coordinate caregiver and client matching
• Maintain a positive demeanor while multitasking in a high-functioning environment
• Perform other tasks and duties as assigned
• Stay connected and productive using company-provided systems while working from home
• Communicate regularly with leadership and team members
• Respond promptly during business hours when working from home