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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in training, compliance monitoring, and program management within healthcare settings. Proficient in documentation, communication, and organizational skills to ensure adherence to policies and effective team collaboration.
Highest-signal resume keywords
Training DevelopmentCompliance MonitoringProgram ManagementDocumentation SkillsInterpersonal Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TrainingAuditingCorrective Action PlansClient Demographic EntryEvacuation PlanningIncident InvestigationHealthcare KnowledgeTask ManagementDocument AnalysisProductivity Improvement
Soft Skills
Organizational SkillsAnalytical SkillsFlexibilityIndependenceConstructive Feedback Acceptance
Tools & Technologies
Google SuiteMicrosoft Office SuiteBusiness Management Software
Certifications & Qualifications
High School DiplomaGED EquivalentSatisfactory Criminal Background Check
Industry Keywords
HealthcareCommunity VisitsEmergency PlansStaff ComplianceProgram Files Management
About the role
Key responsibilities & impact- Provide pre-service and in-service training
- Monitor and verify community visits, fire/storm drills, and evacuation plans
- Facilitate monthly PCSP/ISP reviews
- Cooperate with incident/reportable event investigations
- Develop and implement corrective action plans (CAP)
- Complete weekly and monthly audits
- Complete monthly site visits
- Request documentation and enter client demographic information into PHS upon admission
- Ensure 24-hour visits are completed according to policy
- Ensure staffing and in-service plans are complete
- Enforce company policies and procedures and ensure staff compliance
- Develop annual schedules for evacuation drills, medical appointments, reports, and meetings
- Provide completed schedules to the Program Director
- Develop and maintain program books and clients' permanent files according to policy
- Update emergency contact lists, personal records, healthcare plans, and program staff contact lists
- Maintain regular communication with leadership and team members
- Perform other assigned duties
- Train for the position of Program Manager within the DDA Department
- Oversee care and maintain compliance with state and agency requirements for individuals served
Requirements
What you’ll need- Must live within one hour of the Hermitage, TN office
- High-speed internet
- 27" or larger monitor, keyboard, and mouse for use with the company-issued laptop
- High school diploma or GED equivalent
- Satisfactory criminal background check
- Caregiving and office experience preferred
- Previous experience in healthcare or a corporate environment is a plus
- Knowledge of Google and Microsoft Office Suite (Word, Excel, PowerPoint) and/or business management software
- Strong interpersonal, organizational, analytical, documentation, and communication skills
- Ability to manage multiple tasks and projects simultaneously
- Ability to work independently with minimal supervision
- Ability to accept constructive feedback and adjust performance accordingly
- Ability to document required information and implement specialized protocols and program presentations
- Ability to analyze documents, identify issues, and improve productivity
- Flexibility to adapt and learn in a fast-paced environment
- Must be flexible and willing to work and learn on the fly
- Must be comfortable with software and technology
- Resume required for consideration
Benefits
Comp & perks- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
- Paid Orientation
- Paid Training
- Home office flexibility
- Company-issued laptop
- Loaner monitors, keyboard, and mouse available when picking up equipment at the office