QA Coordinator

. Audit the accuracy and timeliness of documentation required for billing .

Posted 10/23/2026full-timeColumbia • Tennessee • United StatesMid-LevelSenior💰 $16 - $18 per hourWebsite

Key responsibilities & impact

Audit the accuracy and timeliness of documentation required for billing
Audit daily notes, day service notes, charts, weather and fire drills, supervisory visits, medical encounter follow-up, and other home-specific documentation
Prepare and maintain accurate audit working papers and files supporting audit findings
Work with management to ensure compliance with regulations and policies, including the TN Department of Disability and Aging Provider Manual, HIPAA, Title VI, and Medication Policy
Compare billable notes with services billed and record needed billing corrections
Develop, implement, and monitor company-wide quality assurance programs
Establish standards and devise evaluation test methods and procedures
Review policies and procedures
Maintain regular communication with leadership and team members
Perform other assigned tasks and duties

What you’ll need

Must live in Tennessee
Must be over the age of 18
Valid driver's license
Able to clear a 7–10 year criminal background check
Able to pass a drug screen
Reliable, punctual, and consistent/dependable transportation
High-speed internet
Quiet, professional workspace
Ability to work independently without direct supervision
Experience is not required; experience in DDA, healthcare, or quality assurance is an advantage
Ability to develop, implement, and monitor quality assurance programs
Ability to establish standards and devise evaluation test methods and procedures
Ability to review policies and procedures
Effective verbal and written communication skills
Proficiency in Microsoft Office applications, including Word, Publisher, and Excel
Working knowledge of Google Workspace products, including Google Docs, Sheets, and Drive
Excellent organizational skills and self-discipline
Ability to handle changes in direction and accept constructive feedback
Ability to handle confidential materials with discretion
Thorough understanding of HIPAA
Minimum typing speed of 50 words per minute
Ability to take instructions well
Pleasant and professional manner and articulate phone voice
Resume required for consideration
Flexibility and willingness to work and learn on the fly
Comfortable with software and technology

Comp & perks