Home Care Growth & Intake Operations Specialist

Advanced Access Staff, Inc

. Research independent home-care, home-health, hospice, senior-living, and selected senior-care organizations across the United States, beginning with Florida and other priority markets .

Posted 9/24/2026full-timeRemote • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in research and data management within the home care and healthcare sectors, utilizing CRM software and internet research tools to identify decision-makers and maintain accurate prospect records. Strong written communication skills and attention to detail are essential for effective outreach and reporting.

Highest-signal resume keywords

Home Care ExperienceCRM Software ProficiencyInternet Research SkillsData Entry AccuracyLead Generation Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Home CareHealthcare AdministrationData EntryLead GenerationReferral CoordinationCare SchedulingHealthcare MarketingProspect ResearchEmail Follow-UpAppointment Coordination

Soft Skills

Strong Written CommunicationAttention to DetailIndependent WorkDeadline ManagementProblem-Solving

Tools & Technologies

GoHighLevelApollo.ioLinkedIn Sales NavigatorHubSpotZoho CRMSalesforcePipedriveGoogle SheetsMicrosoft ExcelGoogle Workspace

Industry Keywords

Home HealthHospiceSenior LivingHealthcare StaffingCommunity LiaisonIntake CoordinationVirtual AssistanceB2B Lead GenerationData CleanupBusiness Development

Tech Stack

Tools & technologies

ApolloCloud

About the role

Key responsibilities & impact

Research independent home-care, home-health, hospice, senior-living, and selected senior-care organizations across the United States, beginning with Florida and other priority markets
Use company websites, Google, Google Maps, LinkedIn, LinkedIn Sales Navigator, Apollo.io, job boards, association/provider directories, and state licensing directories
Identify likely decision-makers and operational influencers, including owners, founders, administrators, executive directors, operations leaders, intake/referral leaders, business-development leaders, community liaisons, and marketing leaders
Distinguish genuine care-provider organizations from software vendors, staffing-only companies, billing firms, generic marketing agencies, hospitals, and unrelated businesses
Identify public growth and workflow signals, including intake or scheduling job postings, service-area expansion, new facilities, referral pathways, online lead-capture opportunities, active hiring, new licenses, and stated service offerings
Create and maintain accurate prospect records in GoHighLevel, including contacts, tags, notes, custom fields, tasks, opportunity stages, next-action dates, and source information
Prepare personalized email, LinkedIn, and follow-up drafts using approved messaging templates and publicly verifiable information
Track outreach activity, responses, requested and completed scorecards, booked calls, follow-up dates, and pipeline status
Prepare concise daily activity reports and weekly pipeline summaries
Follow approved procedures for opt-out requests, do-not-contact records, confidentiality, data handling, and CRM accuracy
Support staff-supervised, non-clinical CRM and workflow processes
Perform related administrative, research, and operations-support tasks as assigned

Requirements

What you’ll need

At least 1 year of experience in home care, home health, hospice, senior living, healthcare staffing, healthcare administration, medical intake, referral coordination, care scheduling, healthcare recruiting, healthcare marketing, community liaison work, CRM support, B2B lead generation, prospect research, or virtual assistance
Strong written and spoken English
Experience using CRM software, spreadsheets, email, calendars, cloud documents, and browser-based tools
Strong internet research skills using Google, LinkedIn, company websites, job boards, public directories, and social/business profiles
Strong attention to detail and accurate data-entry ability
Ability to follow written processes, meet deadlines, manage recurring tasks, and communicate blockers early
Ability to work independently while providing concise daily and weekly reports
Availability for at least 20 hours per week, Monday through Friday
Availability for 3–4 hours of regular overlap with U.S. Eastern Time business hours
Reliable computer, stable high-speed internet connection, headset, and professional remote-work environment
Commitment to confidentiality and responsible handling of business information
Preferred: experience as an intake coordinator, referral coordinator, home-care scheduler, patient-services coordinator, office coordinator, healthcare administrative assistant, home-care marketer, community liaison, healthcare recruiter, or healthcare virtual assistant
Preferred: experience with GoHighLevel, Apollo.io, LinkedIn Sales Navigator, HubSpot, Zoho CRM, Salesforce, Pipedrive, or similar systems
Preferred: experience with Google Sheets, Microsoft Excel, Google Workspace, Microsoft 365, ClickUp, Asana, Trello, Slack, or similar tools
Preferred: familiarity with AxisCare, WellSky, Homecare Homebase, AlayaCare, CareSmartz360, ShiftCare, or HHAeXchange
Preferred: experience with lead-list building, data cleanup, CRM pipelines, email follow-up, appointment coordination, and business-development support
Preferred: familiarity with AI tools for responsible drafting, research support, summarization, and administrative workflow

Benefits

Comp & perks

Fully remote work
Flexible contractor arrangement with a minimum of 20 hours per week and meaningful overlap during U.S. Eastern Time business hours
Structured onboarding with documented workflows, clear task expectations, role boundaries, and a defined 30-day paid trial process
Modern technology experience with GoHighLevel CRM, pipeline management, workflow automation, Apollo.io, LinkedIn research, Google Workspace, spreadsheets, AI-assisted drafting, and operational reporting
Healthcare-specialized experience
Clear performance standards with defined tasks, daily activity reporting, weekly pipeline summaries, documented procedures, and measurable quality expectations
Professional development through real work
Potential for increased hours, higher rates, performance-based bonuses, expanded responsibilities, and client-onboarding or system-implementation work
Respectful remote culture
Meaningful industry focus supporting organizations serving older adults, families, caregivers, and care teams