Behavioral Health Homes Program Assistant

Advanced Behavioral Health, Inc.

. Provide and coordinate administrative and provider relations support for the Behavioral Health Home program .

Posted 10/3/2026part-timeMiddletown • Connecticut • United StatesMid-LevelSenior💰 $53,040 - $58,344 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in administrative support and provider relations within the Behavioral Health Home program, with strong skills in data analysis, communication, and compliance with HIPAA regulations.

Highest-signal resume keywords

Bachelor's Degree In Social Work5 Years Of Administrative ExperienceData AnalysisMicrosoft Office Suite ProficiencyUnderstanding Of Medicaid And Medicare

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data AnalysisProvider RelationsMeeting Minutes PreparationMember Eligibility VerificationProvider CredentialingProgram CoordinationContract Policy ImplementationEducational Material DevelopmentOn-Site Visits CoordinationConfidentiality Compliance

Soft Skills

Strong Communication SkillsProblem-Solving SkillsAttention To DetailFlexibilityCollaboration

Tools & Technologies

Microsoft Office SuiteMicrosoft Teams

Certifications & Qualifications

HIPAA TrainingConflict Of Interest Training

Industry Keywords

Behavioral HealthHealthcareIntegrated CareWhole Person HealthSocial Determinants Of Health

About the role

Key responsibilities & impact

Provide and coordinate administrative and provider relations support for the Behavioral Health Home program
Support designated BHH providers through orientation, education, and implementation of contract policies and procedures
Provide telephone support for incoming BHH queue line calls when needed
Provide coverage in the absence of the BHH Manager
Attend program meetings, workgroups, and committee meetings with or on behalf of the BHH Manager
Take comprehensive meeting notes and prepare, proofread, and distribute meeting minutes
Support program-related tasks and projects, including provider communications, newsletters, announcements, and educational materials
Assist with annual provider surveys and training materials
Coordinate and conduct on-site visits with DMHAS and/or provider staff
Perform member eligibility verification to support timely enrollment
Maintain and update the BHH provider master contact list quarterly
Assist with annual provider credentialing and recredentialing activities
Communicate with providers, clients, community organizations, state partners, stakeholders, and internal departments regarding program inquiries
Maintain confidentiality of protected health information and follow HIPAA policies and procedures
Travel within Connecticut to meet program requirements
Perform other tasks required to support business operations

Requirements

What you’ll need

Bachelor's degree required in social work, public health, or closely related field
5 years of administrative or provider relations experience, preferably in a healthcare, behavioral health or insurance-related setting
Experience in data analysis required
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) and Microsoft Teams
Strong oral, written, and interpersonal communication skills
Demonstrate an understanding of Medicaid, Medicare, health promotion, whole person health, integrated care, social divers of health
Excellent problem-solving skills, high attention to detail, and the ability to work independently
Demonstrated ability to write accurate, easily understood, instruction and documents
Demonstrated ability to work successfully and effectively in collaboration with internal and external customers such as a network of community-based service providers
Must be flexible to respond quickly and positively to shifting demands and change management opportunities
Ability to travel within the state to meet program requirements
Ability to attend required Conflict of Interest, HIPAA, Programs, and/or DMHAS training
Ability to perform physical duties including standing, walking, stooping, kneeling, crouching, and lifting/carrying/moving 10–20 pounds
Regularity and consistency of attendance is essential

Benefits

Comp & perks

Sick and Personal Time available
Floating Holidays and Holiday Time available