Transportation Scheduler

Advanced Behavioral Health, Inc.

. Schedule and dispatch drivers for School of Origin Transportation Program transports using the Route Genie App .

Posted 11/5/2026full-timeMiddletown • Connecticut • United StatesJuniorMid-Level💰 $43,680 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in scheduling and dispatching drivers using Route Genie, alongside strong data entry and customer service skills. Capable of managing multiple tasks in a fast-paced environment while maintaining accuracy and attention to detail.

Highest-signal resume keywords

Route Genie Software ProficiencyCustomer Service ExperienceData Entry SkillsMS Office ProficiencyTime Management Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryRouting and DispatchingSchedule ManagementRecord KeepingTransportation Scheduling

Soft Skills

Exceptional Communication SkillsStrong Customer Service AttitudeAttention to DetailOrganizational SkillsAbility to Work Under Pressure

Tools & Technologies

Route Genie AppMS Office (Excel, Word, Outlook)

Industry Keywords

Transportation ProgramSchool of OriginCall LogsCancellation LogsNo-Show Logs

About the role

Key responsibilities & impact

Schedule and dispatch drivers for School of Origin Transportation Program transports using the Route Genie App
Receive urgent and non-urgent calls while operating telephone and computer systems
Process last-minute schedule changes and make routing changes in Route Genie
Work with the Transportation Manager to address service issues
Maintain call, cancellation, and no-show logs; enter data into spreadsheets and databases
Process routing and dispatching activities and assign drivers to routes
Contact drivers about time-sensitive schedule changes
Answer transportation-related questions and concerns
Enter new student transportation paperwork
Log all shift activities
Process same-day and ongoing change requests and student build-outs
Maintain student schedules using school calendars and student referrals
Represent ABH and its services professionally and follow organizational policies and procedures
Perform other assigned duties

Requirements

What you’ll need

High school diploma or general education degree (GED) required
2+ years of experience in customer service data entry and tracking software systems
Exceptional communication skills and a strong customer service attitude
Strong data entry and computer skills, including MS Office (Excel, Word, Outlook) and dispatch software
Knowledge of grammar and punctuation
Ability to learn and master the transportation scheduling software system (Route Genie)
Ability to work in a fast-paced environment, respond quickly to schedule changes, and meet critical daily deadlines
Accuracy and attention to detail
Ability to work in high-pressure situations
Exceptional time management and organizational skills
Ability to work with minimal supervision
Ability to manage multiple tasks and meet deadlines
Strong written and verbal communication skills