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Advanced Diagnostic Group, LLC

Patient Coordinator

Advanced Diagnostic Group, LLC

. Greet and assist patients, customers, and visitors in person and over the phone.

Posted 9/25/2026part-timePalm Beach Gardens • Florida • United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Greet and assist patients, customers, and visitors in person and over the phone.
  • Perform patient registration in various systems.
  • Answer phone calls professionally and courteously.
  • Collect monies for time-of-service patient responsibility when applicable.
  • Verify insurance coverage and obtain prior authorization when applicable.
  • Perform preliminary patient screening, including medical history, before procedures when applicable.
  • Transport patients to and from exam rooms.
  • Assist with patient transfer on and off exam tables.
  • Provide preliminary and post-procedure instructions.
  • Assist in preparing mobile units for transport when applicable.
  • Maintain a clean and organized work area and order supplies when applicable.
  • Schedule appointments and obtain insurance verification and/or authorization.
  • Prepare medical records for physicians, patients, and customers.
  • Ensure accurate documentation in electronic systems and written documents.
  • Assist clinical staff with documentation and image delivery.
  • Perform all duties within HIPAA regulations.
  • Perform other duties as assigned.

Requirements

What you’ll need
  • High School Diploma or equivalent experience required.
  • For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire.
  • For Fixed Radiology, CPR Certification is a plus.
  • As applicable, valid state driver's license required.
  • Ability to work at several locations required.
  • Strong customer service skills.
  • Organizational and multi-tasking skills.
  • Basic knowledge of computer applications and programs.
  • Local travel may be required to support multiple sites.
  • The COVID-19 vaccination is/may be a condition of employment.
  • Successful completion of a pre-employment background check and drug screen required.
  • Six months customer service or related experience and/or training preferred.
  • Knowledge of medical terminology is a plus.
  • Bilingual in Spanish is a plus.

Benefits

Comp & perks
  • Competitive compensation
  • Flexible scheduling
  • Cross training opportunities
  • Medical, dental, and vision insurance
  • HSA accounts with employer contributions
  • 401(k) eligibility with employer match
  • Paid holidays
  • Defined PTO and sick time programs