Relationship Manager

Advanced Payment Solutions

. Coordinate the onboarding of corporate clients and ensure smooth communication between clients and internal teams .

Posted 10/30/2026full-timeLimassol • CyprusJunior💰 €2,000 - €2,500 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Account Management and Client Operations, with a strong focus on client relationship building, compliance processes, and transaction monitoring. Proficient in coordinating cross-functional teams to enhance client satisfaction and drive business growth.

Highest-signal resume keywords

Account ManagementClient OperationsKYC / AML ComplianceTransaction ProcessesClient Relationship Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payment FlowsTransaction ProcessesBanking OperationsClient Performance MonitoringDocumentation Collection

Soft Skills

Analytical SkillsOrganizational SkillsAttention to DetailCommunication SkillsProblem-Solving Ability

Industry Keywords

FinTechBankingFinancial ServicesCorporate ClientsCustomer Support

About the role

Key responsibilities & impact

Coordinate the onboarding of corporate clients and ensure smooth communication between clients and internal teams
Act as the main point of contact for assigned clients throughout the customer lifecycle
Work with Sales, Compliance, Legal, Finance, Operations, partner banks, and liquidity providers to support client requests and resolve operational matters
Coordinate transaction launches, including client whitelisting, banking requirements, and RFI follow-up
Develop understanding of clients’ transaction flows, cash flows, and operational needs
Monitor client account performance, transaction volumes, and expected monthly activity
Identify deviations from client forecasts and follow up with clients
Prepare regular account performance updates for internal stakeholders
Support pricing discussions with Sales and Finance
Identify upselling and cross-selling opportunities
Support contract renewals and commercial discussions
Coordinate collection of Source of Funds and other compliance documentation
Maintain accurate client records and documentation
Resolve day-to-day client issues and escalate complex cases
Deliver high customer service and contribute to long-term client relationships
Meet KPIs including timely onboarding, smooth transaction launches, client satisfaction and retention, expected transaction volumes, accurate monitoring, growth opportunities, documentation collection, and cross-functional collaboration

Requirements

What you’ll need

1–3 years of professional experience in Account Management, Relationship Management, Client Operations, Customer Support, Payments, FinTech, Banking, or Financial Services
Experience working with corporate clients would be an advantage
Basic understanding of payment flows, transaction processes, or banking operations
Familiarity with KYC / AML / compliance processes would be an advantage
Good analytical and organizational skills
Ability to work independently and manage several client requests and priorities simultaneously
Strong attention to detail
Fluent English language
Strong communication skills, verbally and in writing
Client-oriented and relationship-focused
Proactive and well organized
Efficient team player
Problem-solving ability
Ability to coordinate effectively across different teams
Commercial awareness and interest in developing client relationships

Benefits

Comp & perks

Competitive base salary
Office in a comfortable office in Limassol with all necessary equipment
Opportunity to work within a fast-growing international fintech environment
Professional development and career growth opportunities
Paid lunches