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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and maintaining conversational chatbot solutions using the Microsoft Bot Framework and Azure services, with a strong focus on Natural Language Understanding and API integrations. Proficient in Agile methodologies and software development best practices to enhance user interactions and system performance.
Highest-signal resume keywords
Microsoft Bot FrameworkNatural Language Understanding (NLU)Node.js DevelopmentREST API IntegrationAgile Methodologies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Conversational Experience DesignDialogue Flow ImplementationSQL Query OptimizationBack-End Service DevelopmentTesting and Debugging
Soft Skills
CollaborationProblem-SolvingCommunication
Tools & Technologies
Microsoft AzureConversational AIVersion ControlTechnical Documentation
Industry Keywords
Chatbot DevelopmentUser Interaction AnalysisSoftware Development Best Practices
Tech Stack
Tools & technologiesAzureJavaScriptNode.jsSQL
About the role
Key responsibilities & impact- Develop, configure, and maintain conversational chatbot flows using the Microsoft Bot Framework and Microsoft Azure services
- Design and implement conversational experiences including dialogue flows, intents, entities, prompts, and fallback scenarios
- Develop, integrate, and optimize Natural Language Understanding (NLU) models
- Monitor and enhance NLU performance by analyzing user interactions and improving intents, entities, and responses
- Develop and maintain scalable back-end services using Node.js
- Integrate chatbot solutions with internal and external systems using REST APIs, third-party services, and enterprise applications
- Design and implement real-time API integrations
- Write, optimize, and maintain SQL queries
- Collaborate with business analysts, product owners, developers, and technical stakeholders
- Participate in Agile practices including stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives
- Perform testing, troubleshooting, and debugging of chatbot functionality, APIs, integrations, and back-end services
- Conduct end-to-end testing of chatbot conversations and API integrations
- Investigate production issues and technical defects, perform root cause analysis, and implement corrective and preventive actions
- Monitor chatbot performance and user interactions to improve response accuracy, system performance, and conversational experience
- Follow software development best practices including version control, clean coding, documentation, testing, and code reviews
- Contribute to technical documentation
- Stay current with Conversational AI, Microsoft Bot Framework, Azure, NLU, Node.js, and related technologies
Requirements
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