Coordinator II, Client Services

Advarra

. Serve as the main Sponsor, CRO, and PI site contact on assigned studies .

Posted 9/21/2026full-timeRemote • United StatesJuniorMid-Level💰 $54,029 - $89,158 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in clinical research protocols and site submissions, with a strong focus on regulatory compliance and human subject protection. Proficient in managing vendor relations and ensuring documentation accuracy while maintaining effective communication with clients and stakeholders.

Highest-signal resume keywords

Clinical Research ExperienceIRB Regulations KnowledgeCertified IRB Professional (CIP)MS Office Suite ProficiencyVendor Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Protocol Submission ReviewChange Request ProcessingDocumentation AccuracyClient Customization ExecutionProprietary System Proficiency

Soft Skills

Attention to DetailVerbal CommunicationListening SkillsCustomer Response Management

Certifications & Qualifications

Certified IRB Professional (CIP)

Industry Keywords

Clinical ResearchHuman Subject ProtectionIRBQuality AssuranceForeign-Language Translations

About the role

Key responsibilities & impact

Serve as the main Sponsor, CRO, and PI site contact on assigned studies
Assist with other studies and serve as a primary contact on assigned submissions
Conduct administrative review of protocol/site submissions and supporting documentation
Demonstrate advanced understanding of multiple types of protocol and site submissions
Document and execute client customizations
Process change requests for approved protocols
Manage vendor relations and documentation for foreign-language translations
Maintain accuracy and attention to detail
Collaborate with the quality assurance team to minimize errors
Respond to customers within 24 hours of email or voicemail receipt
Escalate customer or timeline issues to management

Requirements

What you’ll need

Two (2) years’ experience in an IRB or clinical research setting, including applying regulations to protect human subjects
Intermediate computer skills
Proficiency with MS Office Suite, especially Word and Outlook
Ability to effectively use a proprietary system
Certified IRB Professional (CIP) or attainment of CIP within one (1) year of eligibility
Ability to sit or stand for extended periods at a stationary workstation
Ability to regularly carry, raise, and lower objects up to 10 lbs.
Ability to learn and comprehend basic instructions
Focus and attention to tasks and responsibilities
Verbal communication, listening and understanding, responding, and speaking

Benefits

Comp & perks

Variable bonus eligibility
Health coverage
Paid holidays
Reasonable accommodation for applicants with disabilities
Inclusive and collaborative workplace culture