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Culture & Teammate Experience Operations Manager
Advocate Aurora Health. Develop quantitative and qualitative analytical strategies to measure the effectiveness of teammate experience programs, interventions, and enterprise-wide efforts .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical skills to develop and implement strategies that enhance teammate experience, utilizing data-driven insights and effective communication to influence leadership decisions. Proficient in HR technology and data analytics, with a focus on collaboration and change management across the organization.
Highest-signal resume keywords
Master's Degree in Business AdministrationStrong Analytical SkillsExcellent Presentation SkillsProficiency with Microsoft Office SuiteKnowledge of Healthcare Principles
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisQuantitative AnalysisQualitative AnalysisTrend IdentificationSurvey MethodologyEngagement Solutions DesignReportingForecasting
Soft Skills
Customer Service OrientationInterpersonal SkillsWritten CommunicationVerbal CommunicationTime Management
Tools & Technologies
HR TechnologyData Analytics Programs
Industry Keywords
Teammate ExperienceChange InitiativesAcute Care Hospital Operations
About the role
Key responsibilities & impact- Develop quantitative and qualitative analytical strategies to measure the effectiveness of teammate experience programs, interventions, and enterprise-wide efforts
- Use data to identify targeted teammate experience interventions at the enterprise, region, and market levels
- Collaborate with HR Centers of Excellence to design tools and resources that help leaders improve teammate experience
- Support large-scale change initiatives across the enterprise focused on improving teammate experience
- Lead cross-functional teams in designing new engagement solutions
- Analyze organizational and market trends to develop and implement solutions that strengthen teammate experience
- Combine information from multiple data sources to generate insights and create effective presentations
- Refine and present experience insights to inform leadership strategy and forecasting
- Demonstrate leadership presence and inspire collaboration across all levels of the organization
- Provide reporting and presentations to leadership teams
- Coordinate, facilitate, and continuously strengthen teammate survey methodology and processes
Requirements
What you’ll need- Master's degree in business administration, healthcare administration, or a related field
- Typically five years of related experience
- Strong analytical skills with the ability to monitor, interpret, and identify trends
- Excellent presentation skills and ability to communicate analytical data and metrics clearly
- Working knowledge of HR technology, data analytics programs, and tools
- Strong customer service orientation
- Outstanding interpersonal, written, and verbal communication skills
- Self-directed work style with excellent time management and attention to detail
- Proficiency with the Microsoft Office suite
- Proven track record of achieving goals in a timely and collaborative manner
- Knowledge of healthcare principles and the operations of an acute care hospital (Preferred)
Benefits
Comp & perks- Benefits and well-being programs
- Competitive compensation
- Generous retirement offerings
- Programs that invest in your career development
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Paid Time Off programs
- Medical, dental, vision, life, and Short- and Long-Term Disability benefits
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Adoption assistance
- Paid parental leave
- Defined contribution retirement plans with employer match
- Other financial wellness programs
- Educational Assistance Program