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Director, Ambulatory Services – Heart and Vascular
Advocate Aurora Health. Direct clinical and administrative operations across assigned care locations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong operational leadership and strategic thinking to translate service line priorities into measurable results while ensuring compliance with regulatory requirements and performance standards. Capable of driving continuous improvement in quality, safety, access, efficiency, and patient experience across complex healthcare environments.
Highest-signal resume keywords
Operational LeadershipFinancial AcumenPerformance ImprovementRelationship BuildingStrategic Thinking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Budget ManagementData AnalysisPerformance Metrics MonitoringWorkforce PlanningOperational Planning
Soft Skills
CoachingCollaborationCommunicationChange ManagementDiversity and Inclusion Commitment
Certifications & Qualifications
Clinical CertificationLicensureFellow Status
Industry Keywords
Healthcare OperationsRegulatory CompliancePatient ExperienceQuality ImprovementTalent Development
About the role
Key responsibilities & impact- Direct clinical and administrative operations across assigned care locations
- Establish operational plans, performance expectations, and management routines across practices
- Monitor operating and labor budgets, operational performance, risks, and variances
- Direct corrective actions to achieve financial and operational targets
- Drive integration across care settings and specialties to improve access, capacity, growth, and consistency
- Monitor throughput, quality, experience, and financial metrics
- Lead operational responses to performance trends and location-based initiatives
- Provide direct leadership, coaching, development, and performance management to managers and supervisors
- Establish leadership expectations and accountability for operational performance, quality, teammate engagement, and patient experience
- Direct recruitment, onboarding, development, and resolution of teammate concerns through frontline leaders
- Ensure compliance with organizational policies, regulatory requirements, and performance standards
- Partner with clinician and service line leadership to align operations with clinical priorities and care delivery needs
- Remove barriers and coordinate workflow, scheduling, and resource decisions
- Support clinician recruitment, onboarding, retention, and engagement
- Optimize coverage models, scheduling, and resource allocation across sites
- Lead continuous improvement focused on quality, safety, access, efficiency, and patient experience
- Use data, benchmarking, and performance reviews to identify risks and improvement opportunities
- Direct workforce planning, staffing models, recruitment support, and performance expectations
- Design and direct assigned areas, including talent development, succession planning, feedback, recognition, and performance improvement
- Develop or recommend operating and capital budgets and control expenditures
- Ensure adherence to the Code of Ethical Conduct and applicable policies, regulations, and laws
Requirements
What you’ll need- Bachelor’s Degree in Healthcare or related field required
- Typically requires 7 years of experience in operational leadership roles
- Strategic thinking and ability to translate service line priorities into operational plans and measurable results
- Strong operational leadership, execution, and performance improvement skills across complex healthcare environments
- Financial, analytical, and problem-solving acumen, including use of data to identify risks, trends, and improvement opportunities
- Ability to lead through managers, establish accountability, and drive results through clear expectations, coaching, and change management
- Strong relationship-building and collaboration skills with clinicians, executives, and cross-functional teams
- Executive presence and strong written and verbal communication skills
- Commitment to diversity, equity, and inclusion
- Frequent local travel to various care settings
- Availability for clinician meetings before or after normal business hours
- Availability for development needs and unplanned team needs
- Master's degree preferred
- Clinical certification, licensure, Fellow status, or previous clinical experience preferred
Benefits
Comp & perks- Comprehensive Total Rewards benefits and well-being programs
- Premium pay such as shift and on-call pay
- Incentive pay for select positions
- Opportunity for annual performance-based increases
- Paid Time Off programs
- Medical, dental, vision, life, and Short- and Long-Term Disability benefits
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match
- Financial wellness programs
- Educational Assistance Program
- Career development programs