Director, Community Health Workers

Advocate Aurora Health

. Establish the enterprise vision, strategic direction, governance framework, workforce standards, and performance expectations for the Community Health Worker function .

Posted 9/30/2026full-timeUnited StatesLead💰 $55 - $82 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Community Health Worker strategy, operational leadership, and workforce development, with a strong focus on performance management and community partnership building. Proven ability to lead large teams and implement data-driven improvement plans within complex healthcare environments.

Highest-signal resume keywords

Community Health Worker StrategyOperational LeadershipWorkforce DevelopmentPerformance ManagementStakeholder Influence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Community HealthPopulation HealthHealthcare OperationsProgram OperationsWorkforce PlanningCare CoordinationOrganizational DevelopmentData-Driven ImprovementPerformance AccountabilityHealth Equity

Soft Skills

Strategic PlanningExecutive CommunicationCollaborationOrganizational Change ManagementFacilitation

Tools & Technologies

Electronic Medical RecordsSocial Care Technology PlatformsWorkforce AnalyticsPerformance Dashboards

Certifications & Qualifications

Certified Community Health WorkerLean Six Sigma Green BeltPMPChange Management CertificationPublic Health Leadership Certification

Industry Keywords

Community-Based ProgramsHealthcare TechnologyGrant-Funded ProgramsAlternate Payment ModelsRegulatory Requirements

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Establish the enterprise vision, strategic direction, governance framework, workforce standards, and performance expectations for the Community Health Worker function
Select, coach, and develop state-based Community Health Worker leadership teams, including managers and other leaders responsible for supervisors, team leads, and Community Health Workers
Provide strategic and operational oversight for enterprise Community Health Worker services across multiple states
Lead development, governance, implementation, and continuous advancement of enterprise Community Health Worker operating models, workflows, workforce standards, and program structures
Establish and monitor key performance indicators, program evaluation methods, reporting approaches, and data-informed improvement plans
Build and sustain strategic partnerships with executive leaders, physicians, market leadership, operational partners, Social Health Operations, Finance, Human Resources, Information Technology, Marketing, Communications, analytics teams, and other stakeholders
Build and sustain partnerships with community organizations, public officials, health systems, policy leaders, philanthropic organizations, corporate partners, foundations, and advocacy organizations
Develop, recommend, and oversee operating and capital budgets, staffing investments, workforce expansion strategies, resource allocation, and funding priorities
Represent the enterprise Community Health Worker workforce in executive leadership forums, strategic planning initiatives, governance committees, community collaborations, and cross-functional enterprise initiatives
Serve as the executive subject matter expert for Community Health Worker strategy and advance innovative care models that improve population health, social health, value-based care, and community outcomes
Establish enterprise governance structures promoting consistent practice standards, workforce accountability, leadership development, operational excellence, and standardized implementation across markets and states
Work in hybrid office, healthcare, community, and field-based environments with travel across markets, states, facilities, and community locations

Requirements

What you’ll need

Bachelor's degree in Public Health, Social Work, Community Health, Healthcare Administration, Human Services, Nursing, Business Administration, or a related field, or equivalent knowledge typically acquired through a combination of education, training, and progressive professional experience
Seven or more years of progressive experience in community health, social health, population health, healthcare operations, public health, community-based programs, care coordination, health equity, or related healthcare leadership roles
Minimum of five years of leadership experience with responsibility for workforce management, program operations, organizational strategy, performance accountability, and cross-functional leadership
Experience leading large, geographically dispersed teams through managers and/or supervisors within a complex, matrixed healthcare organization
Experience leading enterprise or multi-state Community Health Worker workforce operations, organizational design, workforce planning, staffing optimization, and scalable operational growth
Experience leading enterprise initiatives involving workforce transformation, operational standardization, performance improvement, community partnership development, and implementation of strategic organizational priorities
Knowledge of Community Health Worker workforce strategy, community health, social health, population health, health equity, healthcare operations, workforce governance, care coordination, patient navigation, community partnerships, workforce planning, performance management, organizational development, healthcare technology platforms, electronic medical records, and data-driven operational improvement
Strong strategic planning, operational leadership, workforce development, executive communication, facilitation, stakeholder influence, collaboration, organizational change management, financial stewardship, performance management, and leadership development skills
Ability to establish enterprise vision for the Community Health Worker workforce; develop and lead high-performing leadership teams; govern enterprise workforce models; influence executive and operational leaders; manage competing strategic priorities; build collaborative partnerships across clinical, operational, and community stakeholders; and drive measurable workforce and operational performance within a complex, matrixed healthcare organization
Must be able to operate equipment necessary to perform the job and may occasionally lift or move up to 20 to 30 pounds
Preferred: Certified Community Health Worker where applicable, Lean Six Sigma Green Belt or higher, PMP, Change Management certification, Population Health, Community Health, or Public Health leadership certification
Preferred: Master's degree in Public Health, Social Work, Healthcare Administration, Business Administration, Community Health, Population Health, Organizational Leadership, or a related field
Preferred experience with Epic, social care technology platforms, workforce analytics, performance dashboards, grant-funded programs, alternate payment models, regulatory requirements, and community partnership strategy

Benefits

Comp & perks

Comprehensive benefits and well-being programs
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Paid Time Off programs
Medical, dental, vision, life, and Short- and Long-Term Disability benefits
Flexible Spending Accounts for eligible health care and dependent care expenses
Adoption assistance and paid parental leave
Defined contribution retirement plans with employer match
Other financial wellness programs
Educational Assistance Program
Career development programs
Hybrid work environment