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Director, Enterprise Clinical Services – Internal Communication
Advocate Aurora Health. Develop and implement internal communication strategies and activation plans aligned with Enterprise Clinical Services, nursing, and broader enterprise priorities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in strategic communications, particularly in developing executive communications and change communication strategies within complex organizations. Proven ability to translate intricate clinical and operational strategies into clear messaging while fostering engagement and collaboration across diverse teams.
Highest-signal resume keywords
Strategic CommunicationsExecutive CommunicationChange CommunicationLeadership AdvisoryStrategic Storytelling
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Communication Strategy DevelopmentPresentation DevelopmentWriting and EditingMeasurement of Communication EffectivenessEngagement Strategy Implementation
Soft Skills
People LeadershipCoachingRelationship BuildingNavigating AmbiguitySound Judgment
Tools & Technologies
Multimedia Content DevelopmentIntranet CommunicationEmail CommunicationVideo ProductionTown Hall Facilitation
Industry Keywords
Healthcare CommunicationClinical ServicesNursingOrganizational ChangeTransformation Initiatives
About the role
Key responsibilities & impact- Develop and implement internal communication strategies and activation plans aligned with Enterprise Clinical Services, nursing, and broader enterprise priorities
- Advise senior nursing leaders during organizational change, complex issues, and strategic initiatives
- Develop executive communications, leadership messaging, presentations, talking points, and communication plans
- Translate complex nursing, clinical, operational, and business strategies into clear communications for nurses and nursing leaders
- Lead people, engagement, and change communication strategies
- Drive strategic storytelling connecting nursing priorities to Enterprise Clinical Services and Advocate Health strategy
- Partner with People Operations and Optimization to develop and distribute multimedia content through intranet, email, video, town halls, and print
- Partner with People Activation Events to develop enterprise nursing leadership events, town halls, and other activation experiences
- Ensure communication alignment across enterprise nursing, divisions, departments, and care settings
- Advance listening and two-way communication strategies and feedback loops
- Develop strategies strengthening nurse engagement, connection, and retention
- Build partnerships across Enterprise Clinical Services, People and Culture, communications, operations, and other business functions
- Monitor and measure nursing communication and engagement efforts
- Promote high performance, continuous improvement, collaboration, and strategic partnership
Requirements
What you’ll need- Seven or more years of progressive experience in strategic communications
- Significant experience in internal and executive communications within a large, complex organization
- Experience advising senior executives and developing executive communications, leadership messaging, and strategic communication plans
- Experience leading communication strategies for complex organizational priorities, transformation initiatives, and periods of change
- Ability to translate complex clinical, operational, and business strategies into clear and engaging communications for diverse audiences
- Expertise in change communication, executive communication, leadership advisory, and transformation strategy
- Strong business acumen and ability to connect communication strategies to organizational priorities and measurable outcomes
- Strategic storytelling, writing, editing, and presentation-development skills
- Experience building relationships across functions and organizational levels within a highly matrixed environment
- Ability to navigate ambiguity, exercise sound judgment, manage risk, and lead complex communication strategies from development through execution
- People leadership, coaching, and talent-development capabilities
- Ability to balance strategic thinking with high-quality execution
- Preferred: experience supporting communications in healthcare, clinical services, nursing, or another highly complex and regulated environment
- Preferred: experience developing communications for clinical transformation, workforce initiatives, emerging technology, or evolving models of care
- Preferred: experience leading listening strategies, leadership events, town halls, and other large-scale engagement initiatives
- Preferred: experience measuring communication effectiveness and using insights to improve communication and engagement strategies
Benefits
Comp & perks- Benefits Eligible
- Competitive compensation
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Paid Time Off programs
- Medical, dental, vision, life, and Short- and Long-Term Disability benefits
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match
- Other financial wellness programs
- Educational Assistance Program