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Director of Clinical Services – Heart and Vascular
Advocate Aurora Health. Direct clinical and administrative operations across assigned care locations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong operational leadership and strategic thinking in healthcare environments, with a focus on performance improvement, financial acumen, and effective team management. Capable of driving results through data analysis, relationship-building, and adherence to regulatory standards.
Highest-signal resume keywords
Operational LeadershipPerformance ImprovementFinancial AcumenData AnalysisRelationship-Building
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Budget ManagementRoot Cause AnalysisPerformance Metrics MonitoringWorkflow OptimizationStaffing Models Development
Soft Skills
Strategic ThinkingCoachingCollaborationCommunicationChange Management
Certifications & Qualifications
Clinical CertificationLicensureFellow Status
Industry Keywords
Healthcare OperationsRegulatory CompliancePatient ExperienceDiversity, Equity, and InclusionContinuous Improvement
About the role
Key responsibilities & impact- Direct clinical and administrative operations across assigned care locations
- Establish operational plans, performance expectations, and management routines across practices
- Manage operating and labor budgets, monitor performance, identify risks and variances, and direct corrective actions
- Drive integration across care settings and specialties to improve access, capacity, growth, and operational consistency
- Monitor throughput, quality, experience, and financial metrics
- Lead operational responses to performance trends and location-based initiatives
- Provide direct leadership, coaching, development, and performance management to managers and supervisors
- Establish leadership expectations and accountability for operational performance, quality, teammate engagement, and patient experience
- Direct recruitment, onboarding, development, and resolution of teammate concerns through frontline leaders
- Ensure compliance with organizational policies, regulatory requirements, and performance standards
- Partner with clinician and service line leadership to align operations with clinical priorities and care delivery needs
- Remove barriers, coordinate stakeholders, and implement workflow, scheduling, and resource decisions
- Support clinician recruitment, onboarding, retention, and engagement
- Optimize coverage models, scheduling, and resource allocation across sites
- Lead continuous improvement focused on quality, safety, access, efficiency, and patient experience
- Conduct root cause analysis, corrective action planning, and follow-through on performance gaps
- Use data, benchmarking, and performance reviews to identify risks and improvement opportunities
- Direct workforce planning, staffing models, recruitment support, and performance expectations
- Design and direct assigned areas, including talent development, succession planning, feedback, recognition, and performance improvement
- Develop and/or recommend operating and capital budgets and control expenditures within approved objectives
- Ensure adherence to the organization’s Code of Ethical Conduct and applicable policies, regulations, and laws
Requirements
What you’ll need- Bachelor’s Degree in Healthcare or related field required
- Typically requires 7 years of experience in operational leadership roles
- Strategic thinking with ability to translate service line priorities into operational plans and measurable results
- Strong operational leadership, execution, and performance improvement skills across complex healthcare environments
- Financial, analytical, and problem-solving acumen, including use of data to identify risks, trends, and improvement opportunities
- Ability to lead through managers, establish accountability, and drive results through clear expectations, coaching, and change management
- Strong relationship-building and collaboration skills with clinicians, executives, and cross-functional teams
- Executive presence and strong written and verbal communication skills
- Commitment to diversity, equity, and inclusion
- Frequent local travel to various care settings
- Availability for clinician meetings before or after normal business hours
- Availability for development needs and unplanned team needs
- Master’s degree preferred
- Clinical certification, licensure, Fellow status, or previous clinical experience preferred
Benefits
Comp & perks- Full benefits eligibility
- Paid Time Off programs
- Medical, dental, vision, life, and Short- and Long-Term Disability benefits
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match
- Other financial wellness programs
- Educational Assistance Program
- Premium pay such as shift and on-call pay based on job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Programs that invest in career development
- Well-being programs