Encounter Specialist, Medical Assistant – Endocrinology

Advocate Aurora Health

. Participate in daily Care Team Huddles to support collaborative patient care .

Posted 11/5/2026full-timeHigh Point • North Carolina • United StatesMid-LevelSenior💰 $23 - $34 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in patient care coordination, including vital signs documentation, medical record management, and effective communication with patients and healthcare providers. Possesses advanced knowledge of medical terminology and coding practices, ensuring compliance with healthcare regulations and standards.

Highest-signal resume keywords

Basic Life Support (BLS) CertificationCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA)Electronic Medical Record (EMR) ProficiencyAdvanced Knowledge of Medical TerminologyCritical Thinking Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vital Signs DocumentationMedical Record ManagementPatient Care CoordinationHCC CodingAssessment SkillsClerical DutiesAppointment SchedulingInsurance VerificationData EntrySpecimen Collection

Soft Skills

Solid Oral Communication SkillsWritten Communication SkillsCollaborationPatient InteractionCritical Thinking

Tools & Technologies

Electronic Medical Record (EMR) SystemComputer SystemsMedical Documentation Guidelines

Certifications & Qualifications

Basic Life Support (BLS)Certified Medical Assistant (CMA)Registered Medical Assistant (RMA)

Industry Keywords

Patient CareHealthcare RegulationsUniversal PrecautionsMedical TerminologyQuality MeasuresConfidentiality ResponsibilitiesSafety HazardsHealthcare PracticeClinical Therapy GoalsPatient Flow

About the role

Key responsibilities & impact

Participate in daily Care Team Huddles to support collaborative patient care
Review patients’ medical records before scheduled clinic visits
Abstract pertinent healthcare activity, quality indicators, and clinical therapy goals
Greet and escort patients to exam rooms
Obtain and document vital signs and measurements
Assess medication regimens and reconcile allergies
Discuss the reason for the visit, overall health, social environment, care gaps, quality measures, and therapy goals with patients
Prepare charts with laboratory results and other data for providers
Remain in the exam room and enter findings, provider notes, orders, prescriptions, and care-plan instructions into the EMR
Provide patient instructions and educational materials
Inform patients about next visits and direct them to checkout for scheduling
Document activities, interventions, patient/family responses, and medications in the electronic medical record
Support patient care, including patient flow, mobility, transfers, dressing, specimen collection, exam preparation, and answering calls
Perform clerical duties including medical-record handling, referrals, forms, requisitions, appointment scheduling, insurance verification, and pre-certification
Participate in professional development activities, conferences, in-service meetings, and committees
Adhere to applicable controlled-substance regulations
Practice universal precautions and safely handle blood, body fluids, and infectious patients
Complete HCC coding training and demonstrate competency when transcribing patient visits

Requirements

What you’ll need

Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA)
Must have a CMA or RMA certification from one of the listed national organizations: AAMA, NHA, NCCT, AMT, American Allied Health, NHCWA, NAHP, or NRMA
GED or HS Equivalency Diploma
Graduation from an accredited Medical Assistant program required
One year of Scribe experience preferred
Previous experience in medical practice preferred
Knowledge of computer systems and applications
Advanced typing and navigation skills within the electronic medical record system
Critical thinking skills
Solid oral and written communication skills
Advanced knowledge of medical terminology, disease-specific treatment goals, and assessment skills
Knowledge of medical documentation guidelines and practices, including confidentiality responsibilities
Knowledge of standard concepts, practices, and procedures within the designated field
Knowledge of organizational policies, procedures, and protocols
Knowledge of common safety hazards and universal precautions
Ability to stand, walk, bend, reach, and perform repetitive hand movements throughout the workday
Ability to lift, carry, push, and/or pull up to 50 pounds, with occasional lifting of up to 100 pounds

Benefits

Comp & perks

Sign-on bonus eligibility
Comprehensive Total Rewards benefits and well-being programs
Premium pay such as shift and on-call pay based on position
Incentive pay for select positions
Opportunity for annual performance-based increases
Paid Time Off programs
Medical, dental, vision, life, and Short- and Long-Term Disability benefits
Flexible Spending Accounts for eligible health care and dependent care expenses
Adoption assistance
Paid parental leave
Defined contribution retirement plans with employer match
Other financial wellness programs
Educational Assistance Program
Career development programs
In-service meetings, educational programs, conferences, and committee participation