Epic Application Analyst – Hospital Billing/Claims

Advocate Aurora Health

. Identify, map, measure, analyze, and improve routine to moderately complex clinical and business processes, problems, and information requirements for assigned Epic applications .

Posted 11/3/2026full-timeRemote • United StatesMid-LevelSenior💰 $38 - $57 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business process mapping, analysis, and documentation within healthcare applications, particularly Epic. Proficient in translating user requirements into functional specifications and conducting comprehensive testing and training.

Highest-signal resume keywords

Epic Applications ExperienceBusiness Process MappingAcceptance TestingProject ManagementHospital Billing and Claims Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Process ReengineeringWorkflow AnalysisData Flow DiagramsTest Plans DevelopmentFunctional SpecificationsUser Requirements TranslationSystem ConfigurationChange ManagementTroubleshooting GuidelinesDocumentation Development

Soft Skills

Strong Problem Resolution SkillsOrganizational SkillsAnalytical SkillsWritten Communication SkillsOral Communication Skills

Tools & Technologies

Project Management SoftwareHealthcare ApplicationsOperating SystemsDatabasesApplication Functionality

Certifications & Qualifications

EPIC CertificationHospital Billing and Claims Certification

Industry Keywords

Clinical EnvironmentHealthcare ApplicationsUser Acceptance TestingChange Management PracticesBusiness Requirements Documentation

About the role

Key responsibilities & impact

Identify, map, measure, analyze, and improve routine to moderately complex clinical and business processes, problems, and information requirements for assigned Epic applications
Perform current and future workflow analysis and map critical business processes using business process reengineering techniques, industry standards, and best practices
Prepare business requirements documentation using case diagrams, data flow diagrams, data models, and object models
Evaluate whether proposed solutions meet business and clinical needs
Translate user requirements into functional and technical design specifications and review them with users
Prioritize requirements based on business needs and discuss technological impacts
Configure applicable systems to meet business requirements
Develop test plans, test cases, and test scripts
Conduct unit, integration, system, and end-user acceptance testing; track problem reports and document outcomes
Develop training materials and provide client, support, trainer, and end-user training
Monitor system functionality and clinical and business processes, instituting changes as needed
Explain assigned applications and related systems to users and assist with application functionality and process flow
Develop and maintain product documentation, workflows, requirements, functional specifications, installation instructions, test procedures, user manuals, procedures, and troubleshooting guidelines
Complete change and quality control documentation according to department standards
Communicate project status and upgrades to clinic users, including potential delays or downtime
Manage multiple user requests and balance priorities
Schedule and manage application version upgrades
Serve as a resource for assigned applications and assist with support and troubleshooting
Respond to user calls as necessary

Requirements

What you’ll need

Hospital Billing and Claims certification/accreditation preferred
Claims experience preferred
Obtain within 6 months and maintain annual educational requirements for EPIC certification(s) as required by department
Bachelor's Degree (or equivalent knowledge) in Computer Science or related field
Typically requires 3 years in an IT or clinical environment with business process mapping, analysis, defining business and user requirements, acceptance testing and documentation experiences
Experience using applications, operating systems and databases, including basic hardware, platform, connectivity, and interface design
Experience in Epic and other healthcare applications
Project management experience and ability to use project management software
Ability to work with minimal supervision, balance multiple tasks, set priorities, and complete assignments in a timely manner
Organizational and analytical skills
Strong problem and issue resolution skills
Strong written and oral communication skills
Ability to work closely with healthcare application users, vendors, and technical professionals
Ability to translate user requirements into system specifications
Understanding of change management practices and procedures
Understanding of technical components and how they relate to applications
Ability to perform work-related travel
Ability to operate all equipment necessary to perform job duties
Ability to lift up to 40 lbs. occasionally

Benefits

Comp & perks

Benefits eligible
Competitive compensation
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Paid Time Off programs
Medical, dental, vision, life, and Short- and Long-Term Disability benefits
Flexible Spending Accounts for eligible health care and dependent care expenses
Adoption assistance and paid parental leave
Defined contribution retirement plans with employer match
Other financial wellness programs
Educational Assistance Program
Career development programs
Well-being programs