Manager – Inpatient Care Management

Advocate Aurora Health

. Lead inpatient care management teams at Atrium Health Union, Union West, and Anson .

Posted 9/28/2026full-timeMonroe • North Carolina • United StatesMid-LevelSenior💰 $48 - $71 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading care management teams, overseeing operations, and ensuring compliance with regulatory standards. Proficient in performance management, data analysis, and developing improvement plans to enhance care processes.

Highest-signal resume keywords

Leadership In Care ManagementPerformance ImprovementRegulatory ComplianceData AnalysisBudget Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care ManagementSocial Work ProgramsPerformance MeasurementUtilization ManagementRoot Cause AnalysisCare CoordinationDischarge PlanningStaff DevelopmentCompetency AssessmentConflict Resolution

Soft Skills

Team BuildingCommunicationCollaborationProblem SolvingConflict Resolution

Certifications & Qualifications

Registered Nurse LicenseSocial Worker LicenseACM CertificationCCM CertificationRN-BC CertificationC-SWHC Certification

Industry Keywords

CMSOSHAAccrediting OrganizationsState GuidelinesFederal GuidelinesEthical StandardsClinical SettingCare Management Practice Requirements

About the role

Key responsibilities & impact

Lead inpatient care management teams at Atrium Health Union, Union West, and Anson
Oversee daily operations of care management and social work programs
Provide direct leadership, staff development, orientation, competency assessment, and performance management
Approve and monitor staff schedules, paid time off, and timecards
Monitor staff proficiency and implement action plans to address deficiencies and improve efficiency
Facilitate team building, conflict resolution, and performance improvement activities
Establish performance measures, targets, and benchmarks
Collect, analyze, and report data on care processes and performance variations
Identify root causes of performance gaps and develop documented improvement plans
Review site successes and improvement opportunities with leadership and stakeholders
Serve as an internal consultant and expert resource for challenging cases and regulatory requirements
Collaborate with physicians, physician advisors, nurses, hospital leaders, post-acute partners, patients, and families to support care progression and discharge planning
Provide education on care coordination, alternative payment models, regulatory standards, and performance improvement
Participate in utilization management committees and multidisciplinary cross-functional initiatives
Manage and recommend operating and capital budgets and control expenditures
Ensure compliance with CMS, OSHA, accrediting organizations, state and federal guidelines, and ethical standards
Perform human resources responsibilities including interviewing, selection, promotions, evaluations, compensation changes, corrective actions, terminations, and employee morale

Requirements

What you’ll need

Bachelor's Degree in Nursing or Master's Degree in Social Work or related field
If BSN, Registered Nurse license issued by the state in which the team member practices is required
Social worker license/certification issued by the state in which the team member practices is preferred or required by the state
Obtain ACM or SW (ACM), CCM, RN-BC, or C-SWHC certification within 1 year
3 years of experience in a relevant clinical setting
Master's in Social Work preferred
Ability to manage care management and social work programs
Knowledge of CMS, OSHA, accrediting organization, regulatory, utilization management, and care management practice requirements

Benefits

Comp & perks

Comprehensive Total Rewards package
Competitive compensation
Generous retirement offerings
Career development programs
Premium pay such as shift and on-call pay
Incentive pay for select positions
Opportunity for annual performance-based increases
Paid Time Off programs
Medical, dental, vision, life, and short- and long-term disability benefits
Flexible Spending Accounts for eligible health care and dependent care expenses
Adoption assistance
Paid parental leave
Defined contribution retirement plans with employer match
Financial wellness programs
Educational Assistance Program