Medical Assistant II

Advocate Aurora Health

. Provide patient care within the Medical Assistant scope of practice and follow applicable policies and procedures .

Posted 10/6/2026full-timeConcord • North Carolina • United StatesJuniorMid-Level💰 $23 - $34 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in patient care within the Medical Assistant scope, including performing clinical tasks, administering medications, and conducting laboratory tests while ensuring compliance with safety and regulatory standards. Strong communication and customer service skills are essential for providing a positive patient experience and collaborating effectively with healthcare teams.

Highest-signal resume keywords

Medical Assistant CertificationClinical Practice ExperienceAHA BLS CertificationVenipuncture and Specimen CollectionElectronic Medical Records Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vital Signs MeasurementMedication ReconciliationCLIA-Approved Laboratory TestingMedication AdministrationAppointment SchedulingInsurance AuthorizationPatient MessagingHealth Maintenance ScreeningTechnical Skills within Medical Assistant ScopeEquipment Operation

Soft Skills

Effective CommunicationInterpersonal SkillsCustomer Service OrientationTeam CollaborationTraining and Onboarding Support

Tools & Technologies

Electronic Medical RecordsWindows Operating SystemKeyboarding SkillsEmail Communication

Certifications & Qualifications

CMA CertificationRMA CertificationAHA BLS Certification

Industry Keywords

Patient CareClinical PracticeHealth MaintenanceRegulatory ComplianceSafety StandardsMedical Assistant Scope of PracticeCLIA Standards

About the role

Key responsibilities & impact

Provide patient care within the Medical Assistant scope of practice and follow applicable policies and procedures
Perform rooming and visit tasks including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings
Assist providers with or perform ordered procedures
Perform venipuncture, specimen collection, labeling, packing, lab-order preparation, and results tracking
Conduct CLIA-approved waived laboratory tests and practice-specific diagnostic testing according to CLIA standards
Administer medications and vaccines safely
Perform medication refills, insurance authorizations, safety and regulatory logs, patient messaging, medication and supply ordering, appointment scheduling, and referrals
Communicate effectively and promptly, collaborate with teammates, and escalate appropriately
Maintain a clean work environment and ensure equipment and supplies are clean, functional, and stocked
Assist with training and onboarding teammates
Potentially serve as a role champion or committee member
Provide age-appropriate care based on patient status and developmental needs

Requirements

What you’ll need

High School Diploma or GED required
Completion of an accredited Medical Assistant program, or qualifying structured military clinical training/EMT; some divisions accept 2 years of verifiable full-time Medical Assistant experience within the last 5 years in lieu of program completion
Two years of experience in a clinical practice setting as a Medical Assistant
Current AHA BLS certification required for Greater Charlotte and Wake Forest; other divisions require obtaining it within 45 days unless exempted
Current CMA or RMA certification/registration from a recognized national organization, as applicable to the division
Successful completion of Atrium Health’s competency assessment, where applicable
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice
Proficient computer skills, including keyboarding, Windows navigation, email, and exposure to electronic medical records
Excellent communication and interpersonal skills
Customer service skills supporting a positive patient experience
Ability to lift 35 pounds without assistance
Ability to perform required physical activities including sitting, standing, walking, lifting, bending, kneeling, climbing, and reaching
Functional speech, vision, hearing, touch, and fine-hand manipulation skills
Ability to operate all equipment necessary for the job
Ability to work safely around mechanical, electrical, chemical, blood, and body-fluid hazards using protective equipment

Benefits

Comp & perks

Benefits eligible
Premium pay such as shift and on-call pay based on job
Incentive pay for select positions
Opportunity for annual performance-based increases
Paid Time Off programs
Medical, dental, vision, life, and short- and long-term disability benefits
Flexible Spending Accounts for eligible healthcare and dependent care expenses
Adoption assistance
Paid parental leave
Defined contribution retirement plans with employer match
Other financial wellness programs
Educational Assistance Program