Medical Assistant, OBGYN Clinic

Advocate Aurora Health

. Provide efficient, effective, quality customer service and practice support through scheduling, coding, registration, and billing .

Posted 10/22/2026full-timeSouth Elgin • Illinois • United StatesJunior💰 $22 - $33 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing quality customer service and practice support, including scheduling, coding, registration, and billing. Proficient in maintaining accurate medical records and ensuring a seamless patient care experience.

Highest-signal resume keywords

Customer Service ExperienceMedical BillingPatient RegistrationMedical Records ManagementHigh-Volume Environment Adaptability

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical BillingPatient RegistrationCodingSchedulingAccurate Data Entry

Soft Skills

Effective CommunicationStress ManagementProblem SolvingCompassionate CareCustomer Handling

Tools & Technologies

Patient Accounting System

Industry Keywords

HealthcarePatient CareRevenue MaximizationMedical RecordsInsurance Coverage

About the role

Key responsibilities & impact

Provide efficient, effective, quality customer service and practice support through scheduling, coding, registration, and billing
Maximize revenues by collecting payment at time of service
Enter accurate and up-to-date billing information, including address and insurance coverage, into the patient accounting system
Assist clinical staff in maintaining accurate medical records
Provide efficient, high-quality service to patients arriving for appointments or calling/visiting for appointments, test and procedure information, bills and charges, referrals, and other matters
Enter patient and payer billing information at time of service and follow up on missing information
Uphold practice and medical group standards for accurate and timely medical records
Support providers, connect with patients, and help ensure a seamless, compassionate care experience

Requirements

What you’ll need

High school diploma or equivalent
One to two years related customer service experience
Experience handling difficult callers/customers/patients
Ability to function in a high-volume, multiple-task environment and in a crowded or closely shared workspace
Exposure to ill patients
Ability to work under stressful conditions with demanding customers
Must lift up to 35 pounds without help
For patient lifts over 35 pounds, or when the patient cannot assist, use patient-handling equipment with at least one other associate when available

Benefits

Comp & perks

Benefits Eligible
Paid Time Off programs
Medical, dental, vision, life, and Short- and Long-Term Disability benefits
Flexible Spending Accounts for eligible health care and dependent care expenses
Adoption assistance and paid parental leave
Defined contribution retirement plans with employer match
Other financial wellness programs
Educational Assistance Program
Premium pay such as shift and on-call pay based on the teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Programs that invest in career development