FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Patient Service Representative – Clinic
Advocate Aurora Health. Provide efficient, high-quality service to patients arriving for appointments or requesting appointments or information by telephone or in person .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and the ability to manage patient interactions effectively, ensuring accurate billing and timely medical record maintenance. Capable of supporting healthcare providers and collaborating within an ambulatory care team.
Highest-signal resume keywords
Customer Service ExperienceBilling Information EntryMedical Records ManagementPatient Interaction SkillsAppointment Scheduling
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Billing Information EntryMedical Records ManagementAppointment Scheduling
Soft Skills
Customer Service SkillsAbility to Handle Difficult Callers
Certifications & Qualifications
High School Diploma or Equivalent
Industry Keywords
Ambulatory CarePatient SupportHealthcare Standards
About the role
Key responsibilities & impact- Provide efficient, high-quality service to patients arriving for appointments or requesting appointments or information by telephone or in person
- Provide information about tests and procedures, bills and charges, referrals, and other matters
- Enter billing information for patients and payers at the time of service
- Follow up accurately on missing billing information
- Uphold practice and medical group standards for accurate and timely medical records
- Support providers and connect with patients as part of the ambulatory care team
Requirements
What you’ll need- High school diploma or equivalent
- One to two years related customer service experience
- Experience handling difficult callers/customers/patients
- Ability to work the specified weekday and weekend shifts
- 40 hours per week
Benefits
Comp & perks- Comprehensive Total Rewards benefits and well-being programs
- Premium pay such as shift and on-call pay
- Incentive pay for select positions
- Opportunity for annual performance-based increases
- Paid Time Off programs
- Medical, dental, vision, life, and Short- and Long-Term Disability benefits
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match
- Other financial wellness programs
- Educational Assistance Program