Performance Improvement Coordinator I

Advocate Aurora Health

. Facilitate performance improvement efforts and coach others in developing performance improvement capabilities .

Posted 10/7/2026full-timeCharlotte • North Carolina • United StatesMid-LevelSenior💰 $33 - $50 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in performance improvement methodologies, data analysis, and quality assurance within healthcare settings. Proficient in facilitating training and consultations on compliance, accreditation, and safety standards.

Highest-signal resume keywords

Performance ImprovementData AnalysisHealthcare Quality CertificationLean ConceptsAccreditation Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data Analysis TechniquesStatistical Process ControlPerformance Metric AnalysisCorrective Action PlansManagement Action Plans

Soft Skills

Facilitation SkillsClear CommunicationCoachingConsultation

Tools & Technologies

Microsoft Office Applications

Certifications & Qualifications

Healthcare Quality CertificationPatient Safety Certification

Industry Keywords

AccreditationComplianceQuality ImprovementClinical OutcomesTJC

About the role

Key responsibilities & impact

Facilitate performance improvement efforts and coach others in developing performance improvement capabilities
Coordinate department and facility Performance Improvement Committee meetings
Analyze performance metric trends and business-unit dashboards
Identify improvement opportunities and develop and maintain management action plans
Measure action-plan success and create records and follow-up metrics
Provide consultation to teammates and leadership on quality, compliance, accreditation and safety
Facilitate assessments and develop, implement and evaluate corrective action plans
Research leading practices, develop improvement strategies and share implementation results across the System
Use facilitation skills, data analysis and statistical process control to improve quality and clinical outcomes
Consult with and train staff on monitoring, measurement tools and data analysis techniques
Provide education and training on accreditation compliance and related matters
Respond to age-specific issues and data reflective of patient status

Requirements

What you’ll need

Bachelor's Degree required
4 to 6 years' experience in healthcare or directly related field
Certification in health care quality, patient safety or related accreditation entity required within 2 years of employment
Must maintain competence in applicable licensure, certification, accreditation and other regulatory body requirements
No sponsorship or transfer of visa for this position now or in the future
40 hours per week availability
Certification in health care quality, patient safety or related accreditation entity preferred
Master's Degree preferred
RN or other clinical licensure preferred
2 to 4 years leadership experience preferred
Knowledge of Lean Concepts preferred
Intermediate to advanced computer skills and competence in all Microsoft Office applications preferred
Previous experience or knowledge of TJC preferred
Ability to clearly communicate verbally, in person, and in writing with patients, families, agencies and the health care team
Ability to work long periods sitting and using a computer

Benefits

Comp & perks

Benefits eligible
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Paid Time Off programs
Medical, dental, vision, life, and Short- and Long-Term Disability benefits
Flexible Spending Accounts for eligible health care and dependent care expenses
Adoption assistance and paid parental leave
Defined contribution retirement plans with employer match
Other financial wellness programs
Educational Assistance Program
Hybrid work arrangement