Pharmacy Tech Specialist I – Medication History

Advocate Aurora Health

. Complete area-specific work according to standard processes, procedures, and policies .

Posted 9/18/2026full-timeMilwaukee • Wisconsin • United StatesJunior💰 $24 - $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in pharmacy operations, ensuring compliance with legal and regulatory standards while providing effective patient care. Possesses strong problem-solving abilities and communication skills to support collaboration within healthcare teams.

Highest-signal resume keywords

Pharmacy Technician Certification Board (CPhT)Registration/Licensure With State Board Of PharmacyMedical Terminology ProficiencyCritical Thinking And Problem-Solving SkillsMicrosoft Office Suite Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Basic Math SkillsOrganizational SkillsAnalytical AbilityMedication History SupportQuality Improvement IdentificationTechnical Issue Problem-SolvingDocumentation AccuracyPhysical Activity CapabilityOperational Change SupportCollaboration With Care Team

Soft Skills

Excellent Oral CommunicationExcellent Written CommunicationInterpersonal SkillsCustomer Service SkillsAttention To Detail

Tools & Technologies

Call Center SystemsGeneral PC KnowledgeInternet Proficiency

Certifications & Qualifications

Pharmacy Technician Certification Board (CPhT)National Health Career Association (ExCPT)

Industry Keywords

HealthcarePharmacyRegulatory ComplianceAccreditation StandardsPatient CareQuality ImprovementHealth Insurance

About the role

Key responsibilities & impact

Complete area-specific work according to standard processes, procedures, and policies
Serve as an expert with equipment and technology in the specialized area
Problem-solve technical issues in the specialized area
Ensure documents and records are accurate and timely
Support communication and coordination with patients and the care team
Identify quality improvement opportunities to ensure safe, effective, and efficient services and patient care
Support operational changes, advancements, and site and system standardization
Participate in specialized work teams, committees, and councils
Comply with legal, regulatory, and accreditation standards
Maintain current knowledge of the specialized field and collaborate with department leadership on best practices
Maintain updated knowledge and skills and contribute to educating others
Contribute to pharmacy department initiatives
Accept assignments from other pharmacy teammate roles when workload dictates
Support medication histories from Aurora West Allis and/or Aurora Sinai
Work various shifts, primarily second shift, with every other weekend and holiday rotation
Travel between hospitals and pharmacy locations

Requirements

What you’ll need

Registration/Licensure with state board of pharmacy per state of employment requirements
Certification through Pharmacy Technician Certification Board (CPhT) or National Health Career Association (ExCPT)
High school diploma or GED equivalent
Typically requires 1-3 years of experience in health care, insurance industry, pharmacy, or medical background
Excellent oral, written, interpersonal, and customer service skills
Critical thinking and problem-solving skills
Basic math skills
Strong background in medical terminology preferred
Organizational skills and analytical ability to prepare reports and reconcile reports correctly
Ability to evaluate and measure customer needs and set clear standards
Ability to maintain strict confidentiality
Self-discipline and attention to detail
Working PC knowledge including Microsoft Office Suite (Word, Excel and Outlook), Internet, and general Call Center Systems
Ability to perform required physical activities, including lifting 35 pounds and pushing a mobile cart of approximately 50 pounds
Flexibility to travel between pharmacy locations

Benefits

Comp & perks

Full benefits eligibility
Paid Time Off programs
Medical, dental, vision, life, and Short- and Long-Term Disability benefits
Flexible Spending Accounts for eligible health care and dependent care expenses
Adoption assistance and paid parental leave
Defined contribution retirement plans with employer match
Financial wellness programs
Educational Assistance Program
Premium pay such as shift and on-call pay
Incentive pay for select positions
Opportunity for annual performance-based increases