Pre Service Scheduler 1

Advocate Aurora Health

. Use the computerized central scheduling system to provide timely, courteous, and proficient scheduling .

Posted 9/21/2026full-timeRemote • North Carolina • United StatesJunior💰 $22 - $33 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in patient scheduling, data entry, and insurance verification while maintaining compliance with HIPAA regulations. Capable of problem-solving in high-stress environments and effectively managing multiple tasks to ensure timely patient care.

Highest-signal resume keywords

Patient SchedulingData EntryInsurance VerificationHIPAA ComplianceProblem Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Computerized Scheduling SystemPatient RegistrationExam Preparation InstructionsFinancial TransactionsData Examination

Soft Skills

Time ManagementIndependent WorkPrioritizationCommunicationTeam Collaboration

Tools & Technologies

General Computer Knowledge

Industry Keywords

MedicareMedicaidThird-Party Payer RequirementsPre-AuthorizationReferral Requirements

About the role

Key responsibilities & impact

Use the computerized central scheduling system to provide timely, courteous, and proficient scheduling
Prevent scheduling conflicts and ensure proper test sequencing for multiple tests
Enter patient registration data, including demographic, insurance, and contact information
Register patients within policy-defined time frames
Complete Medicare questionnaires for Medicare patients
Maintain knowledge of Medicare, Medicaid, third-party payer requirements, insurance plans, pre-authorization/referral requirements, and accepted insurance plans
Provide accurate exam preparation and arrival instructions
Obtain and transcribe orders for scheduled outpatient exams
Participate in department staff meetings and continuing education
Attend mandatory in-services and complete required safety competencies
Participate in group projects to solve department issues
Answer or appropriately refer patient, visitor, and employee questions
Maintain patient confidentiality according to HIPAA and compliance policies
Inform customers of insurance requirements and pre-payment obligations
Handle financial transactions

Requirements

What you’ll need

High School Graduate
Typically requires 1 year of experience in health care, insurance industry, call center, or customer service setting
Ability to problem solve in a high-profile, high-stress area
Ability to work independently, set and meet deadlines, and prioritize work
Ability to identify and understand issues and problems
Ability to examine data and draw logical conclusions
General computer knowledge
Must be able to comply with remote work standards
Must be able to sit the majority of the workday
Ability to operate all equipment necessary to perform the job
No licensure, registration, or certification required

Benefits

Comp & perks

Comprehensive Total Rewards benefits and well-being programs
Competitive compensation
Generous retirement offerings
Career development programs
Premium pay such as shift and on-call pay
Incentive pay for select positions
Opportunity for annual performance-based increases
Paid Time Off programs
Medical, dental, vision, life, and short- and long-term disability benefits
Flexible Spending Accounts for eligible health care and dependent care expenses
Adoption assistance
Paid parental leave
Defined contribution retirement plans with employer match
Financial wellness programs
Educational Assistance Program
Remote work arrangement