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Senior Business Process Analyst, National Center for Clinical Trials
Advocate Aurora Health. Analyze current-state workflows, operational processes, and pain points across NCCT and research functions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business analysis and process improvement, with a strong focus on developing future-state process models and documenting business processes using industry-standard methodologies. Proven ability to collaborate with cross-functional teams and translate strategic objectives into actionable requirements.
Highest-signal resume keywords
Business AnalysisProcess ImprovementStakeholder EngagementAgile MethodologiesProcess Modeling
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Workflow DocumentationBusiness Process RedesignRequirements GatheringUser Stories DevelopmentProcess Flows CreationAcceptance Criteria DefinitionData Flow MappingOperational Requirements AnalysisChange ManagementPerformance Measurement
Soft Skills
Analytical SkillsCritical ThinkingProblem-SolvingWritten CommunicationFacilitation Skills
Industry Keywords
Operational TransformationHealthcare AdministrationInformation SystemsTechnologyEngineering
About the role
Key responsibilities & impact- Analyze current-state workflows, operational processes, and pain points across NCCT and research functions
- Facilitate process discovery workshops and stakeholder interviews
- Develop future-state process models using technology, automation, data, and AI
- Document business processes using industry-standard methodologies and tools
- Identify opportunities to improve efficiency, scalability, quality, and user experience
- Elicit, analyze, and document business, functional, non-functional, and operational requirements
- Develop user stories, business rules, process flows, use cases, and acceptance criteria
- Establish Definition of Done and success criteria
- Create workflow diagrams, decision trees, and operating models
- Define business rules, exception handling, and process dependencies
- Partner with Product Managers and technical teams on technology-enabled solutions
- Define business data requirements, data flows, source-to-target mappings, and integration requirements
- Support reporting, measurement, and process performance frameworks
- Advise engineering and delivery teams throughout implementation
- Support user acceptance testing planning and execution
- Validate delivered solutions against requirements and acceptance criteria
- Maintain traceability from business objectives through implemented solutions
- Support change management, training materials, and rollout documentation
- Report to the Vice President and Head of Technology & Transformation and collaborate with Product Management, Operations, Research, Informatics, Engineering, and other stakeholders
Requirements
What you’ll need- Bachelor’s degree in business, Healthcare Administration, Information Systems, Technology, Engineering, or related field
- 7+ years of experience in business analysis, process improvement, operational transformation, or related disciplines
- Proven experience analyzing and redesigning complex business processes and workflows
- Experience gathering and documenting functional and operational requirements
- Strong knowledge of process modeling methodologies, workflow documentation, and business analysis techniques
- Experience collaborating with cross-functional business and technical teams
- Experience supporting agile, iterative, or hybrid delivery methodologies
- Strong analytical, critical thinking, and problem-solving skills
- Ability to translate strategic objectives into detailed requirements and executable work
- Excellent written communication skills and executive-ready documentation experience
- Strong stakeholder engagement and facilitation skills
- Ability to manage multiple initiatives in a fast-paced and evolving environment
Benefits
Comp & perks- Benefits Eligible
- Comprehensive Total Rewards package
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Paid Time Off programs
- Medical, dental, vision, life, and Short- and Long-Term Disability benefits
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match
- Other financial wellness programs
- Educational Assistance Program
- Fully remote work arrangement
- Minor travel to corporate office for user group meetings may be required