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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing complex technology implementations, ensuring timely delivery and adherence to scope while effectively communicating with diverse stakeholder groups. Proficient in project governance, task management, and maintaining comprehensive documentation throughout the project lifecycle.
Highest-signal resume keywords
Project ManagementStakeholder ManagementTechnical LiteracyAviation Technology ExperienceSaaS Delivery
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project GovernanceTask ManagementStatus ReportingInfrastructure UnderstandingLogistics CoordinationEndpoint ManagementHardware InstallationChange ManagementRisk ManagementDocumentation Management
Soft Skills
Excellent CommunicationHighly OrganizedDetail OrientedProactive Follow ThroughAbility to Prioritize
Tools & Technologies
AeroCloud Project Delivery PlatformCommon Use Airport SystemsAirline DCS EnvironmentsNetworking ToolsWindows Imaging
Certifications & Qualifications
Project Management CertificationPMPPrince2
Industry Keywords
AviationAirport TechnologyTransport InfrastructureSaaSManaged Services
Tech Stack
Tools & technologiesCloudPMP
About the role
Key responsibilities & impact- Translate signed contracts and customer requirements into a structured, sequenced delivery plan
- Define milestones, surface the critical path, and manage dependencies across hardware procurement, software configuration, airline onboarding, and go-live
- Proactively identify blockers, escalate where needed, and resolve them before they slip timelines
- Manage end-to-end delivery in AeroCloud’s project delivery platform, ensuring tasks, milestones, approvals, and status reflect reality
- Act as the day-to-day point of contact for each airport throughout implementation
- Set clear expectations, communicate risks and delays, and manage scope changes
- Build confidence with airport operations, IT, and procurement stakeholders
- Support commercial discussions involving delivery change orders, timeline negotiations, and acceptance criteria
- Keep engineering, product, hardware logistics, airline onboarding, and support teams aligned and accountable
- Run structured standups and progress reviews; maintain complete, current, and useful documentation and task tracking
- Coordinate with the UK-based delivery leadership team across time zones
- Develop working knowledge of integrations across cloud services, airport infrastructure, networking, hardware, airline DCS connectivity, and peripheral devices
- Engage airport IT and technical stakeholders on networking, endpoint configuration, Windows imaging, firewall rules, and operational dependencies
- Identify technical dependencies and implementation risks early and provide context for engineering resolution
- Maintain project plans, risk registers, change logs, and meeting records
- Ensure documentation is complete and signed off before UAT and go-live
- Own transition from implementation to BAU support, including support-team briefing and asset-register confirmation
- Lead post-implementation reviews and feed lessons into delivery methodology
Requirements
What you’ll need- Proven track record of delivering complex technology implementations on time and on scope, in client-facing roles
- Experience managing multiple stakeholder groups simultaneously: technical teams, commercial contacts, and operational users
- Strong technical literacy to understand infrastructure and software deployments, even if you are not an engineer
- Strong discipline around project governance, task management, status reporting, and delivery tooling
- Ability to prioritise effectively in fast moving environments where multiple projects and competing deadlines are active simultaneously
- Excellent written and verbal communication
- Highly organized, detail oriented, and proactive in follow through
- Comfortable working remotely with a distributed team, including regular communication across US/UK time zones
- Willingness to travel to airport sites across the US as required
- Experience in aviation, airport technology, or transport infrastructure
- Background in SaaS or managed services delivery
- Familiarity with common use airport systems (CUPPS, CUSS, SSBD) or airline DCS environments
- Experience delivering hardware led programs involving logistics, onsite installation, and commissioning
- Project Management certification (PMP, Prince2, or equivalent) valued but not required if your track record speaks for itself
- Experience working with infrastructure, networking, or endpoint management teams
Benefits
Comp & perks- Competitive salary
- Best in class Share / Equity Scheme
- 20 days annual leave + statutory holidays
- Take your birthday off work on us as well
- Extensive upskilling and training
- 401k scheme (employee only contributions)
- Company funded health insurance
- Company funded dental and vision insurance
