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Billing Representative – Sleep
Aeroflow Health. Analyze denied insurance claims by identifying root causes and implementing resolution strategies .
Posted 10/5/2026full-timeRemote • North Carolina • United StatesJuniorMid-Level💰 $20 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in analyzing insurance claims and implementing resolution strategies while maintaining compliance with HIPAA regulations. Proficient in medical billing systems and customer service, with strong communication and analytical skills.
Highest-signal resume keywords
Medical Billing ExperienceInsurance Claims AnalysisHIPAA ComplianceMicrosoft Office Suite ProficiencyCustomer Service Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical Billing SystemsInsurance ClaimsRevenue Cycle ManagementAnalytical ThinkingProblem-Solving
Soft Skills
Strong Communication SkillsMultitaskingAdaptabilityProfessionalismSelf-Motivated
Tools & Technologies
Google Workspace
Industry Keywords
Health Insurance ModelsEOBsMedicare GuidelinesMedicaid GuidelinesCommercial Payer GuidelinesCPAP BillingDME BillingSleep Therapy
About the role
Key responsibilities & impact- Analyze denied insurance claims by identifying root causes and implementing resolution strategies
- Respond to patient billing inquiries professionally via phone and email
- Respond to internal billing inquiries professionally via phone and email
- Explain explanation of benefits (EOBs) and coverage details to patients
- Utilize multiple systems to manage tasks and enhance workflow efficiency
- Collaborate with internal team members and external parties
- Maintain strict patient confidentiality in compliance with HIPAA regulations
- Maintain knowledge of and compliance with applicable laws, regulations, and policies
- Perform other related duties as assigned
Requirements
What you’ll need- General understanding of health insurance models and guidelines
- Proficiency with Microsoft Office Suite, Google Workspace, and medical billing systems
- Strong written and verbal communication skills
- Ability to multitask, prioritize, and adapt in a dynamic environment
- Analytical thinking and problem-solving mindset
- Self-motivated with a positive attitude and willingness to learn
- High level of professionalism and discretion
- 1–2 years of experience in medical billing, insurance claims, or revenue cycle management (preferred)
- 1–2 years of Customer Service Experience, which may be combined with the above (preferred)
- Prior exposure to Medicare, Medicaid, or commercial payer guidelines (preferred)
- Experience with CPAP billing, DME billing, or sleep therapy (preferred)
Benefits
Comp & perks- Competitive Pay
- Health Plans with FSA or HSA options
- Dental Insurance
- Vision Insurance
- Optional Life Insurance
- 401K with Company Match
- 12 weeks of parental leave for birthing parent
- 4 weeks leave for non-birthing parent(s)
- Fertility stipends
- Free diapers
- Breast pump
- Paid Holidays
- PTO Accrual from day one
- Employee Assistance Programs