HR Assistant – 12 month FTC

Affinity Water

. Manage the People Queries inbox and provide timely first-line support to employees and managers.

Posted 10/22/2026full-timeHatfield • United KingdomMid-LevelSenior💰 £28,000 - £30,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing HR queries, processing payroll changes, and maintaining employee records using Oracle Fusion. Strong focus on attention to detail, communication, and customer service to enhance the employee experience.

Highest-signal resume keywords

Oracle Fusion ExperiencePayroll ProcessingHR Query ManagementAttention To DetailCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payroll ProcessingEmployee Record ManagementHR ReportingOnboarding AdministrationContract Management

Soft Skills

Strong Communication SkillsTeam CollaborationTime ManagementProblem SolvingStakeholder Management

Tools & Technologies

Oracle Fusion

Industry Keywords

HR PoliciesEmployee ExperienceAbsence AdministrationProbation AdministrationContinuous Improvement

Tech Stack

Tools & technologies

Oracle

About the role

Key responsibilities & impact

Manage the People Queries inbox and provide timely first-line support to employees and managers.
Own HR queries through resolution and escalate complex issues where appropriate.
Process payroll-related changes, including starters, leavers, contractual changes and employee record updates.
Prepare and issue offer letters, contract amendments and employee correspondence.
Monitor and maintain right-to-work records.
Support HR policies and procedures by preparing documentation, taking meeting notes and drafting correspondence.
Manage probation administration and follow up with managers.
Maintain employee records and organisational structures in Oracle Fusion.
Produce HR reports and workforce insights.
Monitor fixed-term contracts and support extension and renewal processes.
Support absence administration.
Assist with onboarding, employee changes, internal moves, leavers and contractor administration.
Contribute to continuous improvement initiatives and enhance the employee experience.

Requirements

What you’ll need

Excellent attention to detail and accuracy.
Strong written and verbal communication skills.
Ability to manage and prioritise multiple tasks while working to tight deadlines.
Ability to follow established processes whilst using initiative to resolve issues.
Strong customer service and stakeholder management skills.
Ability to work collaboratively as part of a team.
Previous experience working within an HR function (desirable).
Experience working in an administrative support role (desirable).
Experience using Oracle Fusion or a similar HR information system (desirable).

Benefits

Comp & perks

Learning and development opportunities, including mentoring and a range of formal courses and open learning resources.
Entry into the company annual bonus scheme.
Annual leave from 23-27 rising with length of service, with the option to purchase up to 5 extra days.
A ‘Celebration Day’ in addition to public holidays.
Generous double match pension scheme, with company contribution capped at 12%.
Enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave.
Menopause policy and Reasonable Adjustment policy.
Access to a Wellbeing Centre supporting physical and mental health.
Discounts at a range of retail outlets through the Tap4Perks scheme.
Discounts on Dental and Medical Insurance through Tap4Perks via salary sacrifice.
Up to 4 Affinity days a year to volunteer in the community.
Life Assurance.