Affinity Water

General

• Support successful delivery of Affinity Water’s Capital Investment Programme
• Ensure projects of varying scale are delivered to time, cost, and quality
• Provide robust governance, proactive coordination, and clear communication
• Lead and guide the PMO coordination team
• Submit papers and IPM team approvals and verify compliance with governance protocols
• Escalate uncontrolled changes to the PMO Manager
• Provide secretariat support for TG/TC meetings, including agendas, minutes, time management, and logistics
• Follow up action points for capital investment projects, programmes, portfolios, and leadership meetings
• Manage IPM calendars and schedule meetings
• Maintain the PMO Forward Planner covering risks, issues, actions, decisions, inputs, and outputs
• Coordinate and participate in relevant meetings and provide PMO information, advice, and support
• Organise IPM team site visits and logistical arrangements
• Support planning, management, and delivery of portfolio tasks and projects
• Create, monitor, and close project spends on Fusion
• Support timely capture of lessons learned
• Ensure expenditure commitments and payments are properly authorised, controlled, and monitored

PMO Coordinator Lead

Communications

• Define and manage brand strategy, tone of voice, and voice of the customer across all external communications
• Ensure communications are consistent, accessible, and mapped to customer journeys
• Lead campaigns, events, digital content, and social communications that build engagement and trust
• Collaborate with senior leaders and manage external agencies to deliver high-quality campaigns
• Maintain governance frameworks and use data and insight to drive continuous improvement
• Lead approximately 18 colleagues
• Shape Affinity Water’s brand and customer-facing communications across written, digital, social, web, campaigns, and events
• Champion the voice of the customer and build meaningful engagement
• Participate in the Emergency Controller standby rota

Head of External Communications, Media

Assistant

• Coordinate Pension Trustee meetings, including scheduling, agendas and circulation of papers
• Support maintenance of Board and Committee calendars, governance records, registers and training schedules
• Support preparation of minutes and meeting summaries
• Assist with statutory records, Companies House requirements and the Annual General Meeting
• Support the Deputy Company Secretary with the Annual Report
• Undertake governance research and support governance best-practice initiatives
• Manage the Company Secretariat and Pension Trustee mailboxes
• Liaise with pension advisers, legal advisers, scheme administrators and internal stakeholders
• Provide maternity cover for the Affinity Water Pension Trustee Board
• Support effective governance processes and statutory requirements

Company Secretarial Assistant – 12 month FTC

Full-stack Engineer

• Design, develop and maintain cross-platform web and mobile applications using Angular, Ionic, Capacitor and .NET technologies
• Build and integrate secure .NET REST APIs
• Develop and deploy cloud-based solutions using AWS services and CI/CD pipelines
• Use Capacitor to support Android and iOS application builds and releases
• Ensure applications are secure, high-performing, maintainable and scalable
• Write clean, reusable and well-tested code following coding standards and best practices
• Carry out code reviews and provide technical guidance and mentoring to other developers
• Troubleshoot and resolve technical issues
• Drive continuous improvement across development, testing and deployment processes
• Champion modern development practices and contribute to technical innovation
• Collaborate with architects, product owners, UX designers, QA engineers and fellow developers in an Agile environment

Full Stack Developer – Angular

Support Engineer

• Provide Level 1 and 2 application support for Oracle CCS and related systems
• Investigate and resolve incidents, service requests and data processing issues
• Carry out troubleshooting and root cause analysis with internal teams and Oracle Support
• Monitor application performance and proactively identify and resolve potential issues
• Support patches, system updates and new releases in line with ITIL processes and organisational standards
• Manage incidents, problems and changes using ITSM tools and follow appropriate controls
• Identify opportunities for automation, process improvement and more efficient ways of working
• Maintain support documentation, SOPs, troubleshooting guides and knowledge articles
• Work with business stakeholders to understand requirements and develop effective solutions
• Lead workshops and demonstrations and provide training and ongoing colleague support
• Build stakeholder relationships and act as a link between business and technical teams

CCS Support Analyst

CAD Technician

• Produce and update CAD drawings, including site plans, layouts, process flow diagrams, and electrical drawings
• Maintain drawing standards, document control, and version management
• Manage CAD libraries, templates, and technical documentation
• Support GIS mapping activities and asset data updates
• Act as the main point of contact for CAD-related queries and support
• Support engineering and operational teams by creating, updating, and maintaining technical drawings and GIS mapping data

CAD Technician – 6 Month FTC

• Develop and maintain Affinity Water’s asset investment modelling capability
• Steer development and enhancement of the asset investment modelling system for PR29
• Maintain system configuration, specifications and documentation in line with governance requirements
• Integrate and validate asset, cost and performance data for asset deterioration modelling and investment planning
• Support deterioration modelling, scenario analysis, forecasting, sensitivities and optimisation
• Analyse model outputs and translate complex data into decision-ready insights
• Develop the interface between Pioneer and Copperleaf, aligning outputs with value and service frameworks
• Work with IT and software vendors to maintain and improve the modelling system and support the Asset Risk Management module
• Support governance, assurance and regulatory submissions
• Support development of the Risk & Value process and value-based investment decision-making
• Collaborate with Asset Health, Cost Intelligence, Investment Optimisation, IT, software vendors and wider stakeholders

Asset Modelling Specialist

Data Analyst

• Gather, analyse and document business and data requirements using process mapping and gap analysis
• Work with Affinity Water stakeholders to understand challenges and identify opportunities to use data effectively
• Map data flows and lineage to support data quality, integrity and governance
• Support exploratory data analysis
• Collaborate with data science, engineering, architecture and IT teams to deliver data solutions
• Create clear data visualisations and communicate insights to technical and non-technical audiences
• Contribute to scalable, sustainable data solutions aligned with business and technical standards
• Help improve data quality, reporting, visualisation and insight capabilities across Affinity Water
• Support development of reporting, dashboards and data products

Business Data Analyst

• Lead the development and continuous improvement of asset health, deterioration, criticality and risk methodologies.
• Establish standards for assessing, monitoring and reporting asset health across asset classes.
• Embed asset health and risk frameworks into investment planning and decision-making processes.
• Translate asset condition and risk evidence into practical intervention and investment strategies.
• Improve the integration of asset health data within asset management and decision-support systems.
• Provide technical leadership on emerging regulatory requirements relating to asset health and investment planning.
• Work across Strategy, Operations, Capital Delivery, Digital, Data and Regulatory teams.
• Influence asset strategy, resilience and investment planning for PR29 and beyond.

Asset Health Technical Specialist

Data Scientist

• Collect, clean and analyse structured and unstructured data
• Explore datasets to identify trends, patterns and insights
• Support the development and deployment of statistical and machine learning models
• Create clear and engaging data visualisations to communicate findings
• Use Python or R and SQL to analyse and manipulate data
• Work with technical and non-technical stakeholders to understand business needs
• Contribute to a collaborative, data-driven team
• Keep up to date with new data science tools and techniques
• Help make better use of data to support smarter business decisions across Affinity Water