Social Worker

Aflac

. Serve as an advocate for claimants by providing access to community services such as financial assistance, legal aid, and housing .

Posted 10/8/2026full-timeWindsor • Connecticut • United StatesMid-LevelSenior💰 $70,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in social work with a focus on client advocacy, program development, and care planning. Proficient in managing disability claims and providing emotional support while maintaining confidentiality and attention to detail.

Highest-signal resume keywords

Bachelor's Degree In Social WorkMaster's Degree In Social WorkProfessional Master's Level License (LCSW, LMHC, LPC)3 Or More Years Of Related ExperienceFamiliarity With Disability Claim Management Concepts

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical ExpertiseCare Plan FormulationMedical TerminologyPathology KnowledgeAnatomy KnowledgeResearch SkillsRecord KeepingProgram DevelopmentClaims Process UnderstandingMicrosoft Office Proficiency

Soft Skills

Articulate Verbal SkillsWriting SkillsDecision-Making SkillsCustomer Service SkillsStress ToleranceMulti-Tasking AbilityPrioritization SkillsAttention To DetailAbility To Work Under PressureResults-Driven

Certifications & Qualifications

LCSWLMHCLPC

Industry Keywords

Community ServicesFinancial AssistanceLegal AidHousing ServicesEmotional SupportTrauma CareDisability ServicesHealthcare ServicesRehabilitation ServicesSocial Work

About the role

Key responsibilities & impact

Serve as an advocate for claimants by providing access to community services such as financial assistance, legal aid, and housing
Develop, plan, and implement programs designed to improve the comfort and care of patients and their families
Advise family caregivers regarding medical decisions
Use clinical expertise and judgment to formulate care plans and provide ongoing support to claimants and families
Handle complex issues and refer only the most complex issues to higher-level staff
Provide emotional support to clients dealing with trauma, illness, or disability related to the claim
Help claimants understand the claims process and provide clear communication
Connect clients to healthcare services, financial aid programs, rehabilitation services, or legal assistance
Maintain accurate and up-to-date records of client interactions and referrals
Conduct research to stay current with developments in social work
Perform other related duties as required

Requirements

What you’ll need

Bachelor's Degree in social work or a related field
Master's Degree in social work or a related field
Professional master's level license (e.g., LCSW, LMHC, LPC)
3 or more years of related experience
Equivalent combination of education and experience
Familiarity with disability claim management concepts
Good understanding of medical terminology, pathology, and anatomy
Articulate verbal and writing skills
Decision-making skills
Ability to meet deadlines
Ability to work with confidential information
Moderate skills with Microsoft Office and other software applications
Customer service skills
Stress tolerance
Ability to multi-task and prioritize
High level of attention to detail
Ability to work under pressure
Results-driven
High attention to departmental/company procedures/practices

Benefits

Comp & perks

Medical, dental, and vision coverage
Prescription drug coverage
Health care flexible spending
Dependent care flexible spending
Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity) offered at no costs to employee
401(k) plans
Annual bonuses
Opportunity to purchase company stock
11 paid holidays annually
Up to 20 days PTO to be used for any reason
State-mandated sick leave, if eligible
Other leaves of absence, if eligible, including sick and safe leave, adoption and parental leave
Remote work from home within the continental US
Potential office attendance based on business need, communicated in advance