B2C Luxury Travel Consultant – Madikwe Specialist

African Safari Group

. Consult directly with clients to understand their travel requirements, preferences, budgets and expectations.

Posted 9/22/2026full-timeRemote • South AfricaJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and selling luxury safari itineraries, with a strong focus on client consultation and relationship building. Proficient in managing the entire client journey while maintaining detailed knowledge of Madikwe Game Reserve and its offerings.

Highest-signal resume keywords

B2C Sales ExperienceMadikwe Game Reserve KnowledgeLuxury Travel ConsultingCRM System ProficiencyClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Itinerary DesignSales ConversionUpselling TechniquesTravel LogisticsClient Needs Assessment

Soft Skills

Excellent Communication SkillsAttention to DetailOrganizational SkillsPersistenceRelationship Building

Tools & Technologies

CRM Systems

Industry Keywords

Luxury SafariTravel ConsultingTourismClient Journey ManagementHigh-Value Clients

About the role

Key responsibilities & impact

Consult directly with clients to understand their travel requirements, preferences, budgets and expectations.
Design and sell tailor-made luxury safari itineraries focused on Madikwe Game Reserve.
Use safari expertise to recommend suitable lodges, room types, activities and experiences.
Manage the client journey from initial enquiry through to confirmed booking and post-trip follow-up.
Prepare and present compelling itineraries and quotations.
Build strong client relationships and deliver a highly personalised sales experience.
Identify opportunities to upsell and enhance client itineraries.
Handle client questions, objections and changes throughout the sales process.
Work closely with internal teams to ensure a seamless experience from sale through to travel.
Maintain current knowledge of Madikwe lodges, safari experiences, wildlife and surrounding areas.
Keep CRM systems and client information accurately updated.
Stay informed about new properties, experiences and developments within the Madikwe region.
Contribute to a high-performance sales culture while maintaining ASG's client-service standards.

Requirements

What you’ll need

Minimum 1 year's proven experience in direct B2C sales to clients.
Relevant safari experience is essential.
Strong, practical knowledge of Madikwe Game Reserve and its safari offering.
Experience selling or consulting on travel, tourism, safari or luxury experiences.
Proven ability to consult with clients, identify their needs and convert enquiries into sales.
Experience working with high-value clients and/or luxury travel is highly advantageous.
Strong understanding of Madikwe lodges, safari experiences and logistics.
Excellent written and verbal communication skills.
Strong sales ability, including the confidence to upsell and close bookings.
Experience working with CRM systems and maintaining accurate client information.
Ability to work independently while collaborating effectively with a remote team.
Strong attention to detail and excellent organisational skills.
A genuine passion for African safari, wildlife and luxury travel.
Naturally sales-driven and motivated by achieving results.
Confident speaking directly with clients and building relationships.
Passionate about safari and able to speak knowledgeably and enthusiastically about the destination.
Comfortable working with high-value enquiries and discerning international travellers.
Able to handle rejection and remain persistent throughout the sales process.
Highly organised and able to manage multiple client enquiries.
Someone who takes ownership of their clients and sees each booking through from enquiry to completion.
Excited by a fast-growing company where there is significant opportunity to learn and progress.

Benefits

Comp & perks

Fully remote position – including training and onboarding.
The opportunity to work with a growing luxury African travel company.
Consistent training, development and ongoing support.
Strong collaboration with experienced travel, product, training and sales teams.
Real opportunities for career growth as ASG continues to expand.
A supportive, energetic and ambitious company culture.
The opportunity to develop your expertise within the luxury safari industry.
The chance to work with international clients and create extraordinary African travel experiences.
A company led by visionary owners who are constantly looking ahead, investing in growth, technology, people and new opportunities.