African Safari Group

Consultant

• Work directly with international clients from initial enquiry through booking and post-trip follow-up.
• Consult clients about their safari requirements.
• Design and sell tailor-made Madikwe safari itineraries.
• Provide expert advice on Madikwe lodges, wildlife and safari experiences.
• Match clients with appropriate properties and experiences.
• Manage the complete booking journey.
• Prepare detailed itineraries and quotations.
• Build long-term client relationships.
• Handle objections and close high-value bookings.
• Identify opportunities to upsell and enhance itineraries.
• Maintain current knowledge of Madikwe properties, experiences and logistics.
• Work closely with internal teams to ensure seamless client delivery.
• Maintain accurate CRM information.

B2C Luxury Travel Consultant – Madikwe Specialist

• Consult directly with clients to understand their travel requirements.
• Design and sell tailor-made Tanzania safari itineraries.
• Advise clients on Tanzania's regions, lodges, wildlife and experiences.
• Explain seasonal and regional differences to clients.
• Prepare and present detailed itineraries and quotations.
• Manage the full sales journey from enquiry to confirmed booking.
• Build long-term client relationships.
• Handle objections and close high-value bookings.
• Identify upselling and itinerary-enhancement opportunities.
• Maintain current Tanzania destination knowledge.
• Maintain accurate CRM records.
• Work closely with internal teams to ensure seamless client delivery.

B2C Luxury Travel Consultant – Tanzania Specialist

• Consult directly with clients.
• Design and sell tailor-made Namibia itineraries.
• Advise clients on Namibia's destinations, lodges, camps and experiences.
• Explain regional differences, logistics and travel options.
• Prepare detailed quotations and itineraries.
• Manage the client journey from enquiry to booking.
• Build long-term client relationships.
• Handle objections and close high-value bookings.
• Identify upselling opportunities.
• Maintain current Namibia destination knowledge.
• Maintain accurate CRM records.
• Work closely with internal teams to ensure seamless delivery.

B2C Luxury Travel Consultant – Namibia Specialist

• Consult directly with international clients.
• Design and sell tailor-made Kenya safari itineraries.
• Advise clients on Kenya's safari regions, lodges, wildlife and experiences.
• Help clients understand seasonal differences and safari opportunities.
• Prepare and present quotations and itineraries.
• Manage the sales process from initial enquiry through to booking.
• Build long-term client relationships.
• Handle objections and confidently close high-value bookings.
• Identify opportunities to upsell and enhance itineraries.
• Maintain current knowledge of Kenya's properties and experiences.
• Maintain accurate CRM records.
• Work closely with internal teams to ensure excellent client delivery.

B2C Luxury Travel Consultant – Kenya Specialist

• Consult directly with clients to understand their travel requirements, preferences, expectations and budget.
• Design and sell tailor-made luxury Sabi Sands safari itineraries.
• Provide expert advice on Sabi Sands lodges, wildlife, safari experiences and logistics.
• Match clients with the most suitable properties and experiences.
• Manage the client journey from initial enquiry through confirmed booking and post-trip follow-up.
• Prepare and present detailed itineraries and quotations.
• Build strong, long-term relationships with international clients.
• Handle questions, objections and changes throughout the sales process.
• Identify opportunities to upsell and enhance client itineraries.
• Maintain current knowledge of Sabi Sands properties and experiences.
• Work closely with internal teams to ensure a seamless client experience.

B2C Luxury Travel Consultant – Sabi Sands Specialist

• Consult directly with international clients.
• Design and sell tailor-made South African travel itineraries.
• Advise clients on destinations, lodges, hotels, experiences and logistics.
• Combine different regions into seamless itineraries.
• Prepare and present detailed quotations and itineraries.
• Manage clients from initial enquiry through to booking.
• Build long-term client relationships.
• Handle objections and close high-value bookings.
• Identify upselling opportunities.
• Maintain current knowledge of South African properties and experiences.
• Maintain accurate CRM information.
• Work closely with internal teams to ensure excellent client delivery.

B2C Luxury Travel Consultant – South Africa Specialist

• Consult directly with clients about their Kruger safari requirements.
• Design and sell tailor-made luxury Kruger and Greater Kruger itineraries.
• Advise clients on lodges, private reserves, safari activities, wildlife and logistics.
• Explain differences between Kruger safari experiences and recommend the right option for each client.
• Prepare and present quotations and itineraries.
• Manage the complete sales process from enquiry to confirmed booking.
• Build long-term client relationships.
• Handle objections and confidently close high-value bookings.
• Identify upselling and itinerary-enhancement opportunities.
• Maintain current knowledge of Kruger properties and safari offerings.
• Maintain accurate CRM records and client information.
• Work collaboratively with internal teams to ensure excellent client delivery.

B2C Luxury Travel Consultant – Kruger Specialist

• Consult directly with clients to understand their travel requirements, preferences, expectations and budget.
• Design and sell tailor-made luxury Botswana safari itineraries.
• Provide expert advice on Botswana's safari regions, lodges, camps, wildlife and experiences.
• Prepare and present detailed itineraries and quotations.
• Manage the complete client journey from initial enquiry through to confirmed booking and post-trip follow-up.
• Build strong, long-term relationships with international clients.
• Confidently handle client questions, objections and changes throughout the sales process.
• Identify opportunities to upsell and enhance client itineraries.
• Maintain up-to-date knowledge of Botswana's safari offering, properties and experiences.
• Work closely with internal teams to ensure a seamless experience from sale through to travel.
• Maintain accurate client and sales information within the CRM.
• Contribute to a high-performance sales environment while maintaining ASG's high standards of client service.

B2C Luxury Travel Consultant – Botswana Specialist

• Convert qualified enquiries into confirmed luxury safari bookings focused on South Africa
• Design tailor-made itineraries including safari lodges, city stays, coastal extensions, and curated experiences
• Manage the full client journey from initial consultation through to post-travel follow-up
• Provide expert advice on South African safari destinations, lodges, and travel logistics
• Liaise with lodges, hotels, and suppliers to ensure seamless travel arrangements
• Manage multiple client itineraries simultaneously with exceptional attention to detail
• Build strong client relationships to encourage repeat business and referrals
• Maintain accurate CRM records, quotes, and booking documentation
• Deliver exceptional service aligned with a high-end luxury travel standard
• Stay up to date with South African travel trends, product updates, and industry changes

Luxury Safari Travel Consultant – South Africa Specialist

• Consult directly with clients to understand their travel requirements, preferences, budgets and expectations.
• Design and sell tailor-made luxury safari itineraries focused on Madikwe Game Reserve.
• Use safari expertise to recommend suitable lodges, room types, activities and experiences.
• Manage the client journey from initial enquiry through to confirmed booking and post-trip follow-up.
• Prepare and present compelling itineraries and quotations.
• Build strong client relationships and deliver a highly personalised sales experience.
• Identify opportunities to upsell and enhance client itineraries.
• Handle client questions, objections and changes throughout the sales process.
• Work closely with internal teams to ensure a seamless experience from sale through to travel.
• Maintain current knowledge of Madikwe lodges, safari experiences, wildlife and surrounding areas.
• Keep CRM systems and client information accurately updated.
• Stay informed about new properties, experiences and developments within the Madikwe region.
• Contribute to a high-performance sales culture while maintaining ASG's client-service standards.

Associate

• Deliver ASG's 4-week Sales Consultant Induction Course and ongoing refresher workshops.
• Facilitate engaging, practical training for new consultants in the ASG sales environment.
• Use AI-enhanced learning tools, including NotebookLM, mind maps, flashcards and interactive quizzes.
• Coach and mentor trainees to achieve required competency standards.
• Maintain and share expert knowledge of ASG's software, internal processes, policies and luxury safari products across South Africa, Southern Africa and East Africa.
• Keep training manuals, presentations and learning resources accurate and current.
• Manage training content within LMS Tutor Pro, WordPress/Elementor and Google Workspace.
• Mark assessments, quizzes and practical tasks and maintain trainee performance records.
• Analyse trainee Test Leads and Live Leads to assess practical application of processes and procedures.
• Identify knowledge gaps and provide targeted one-on-one remedial coaching.
• Prepare weekly trainee progress reports and provide objective feedback to the Training & Development Manager.
• Assist with administration and coordination of external training initiatives.
• Support research and implementation of new AI-driven training initiatives.
• Provide general administrative support within the Training & Development department as required.

B2C Luxury Travel Consultant – Madikwe Specialist

B2C Luxury Travel Consultant – Tanzania Specialist

B2C Luxury Travel Consultant – Namibia Specialist

B2C Luxury Travel Consultant – Kenya Specialist

B2C Luxury Travel Consultant – Sabi Sands Specialist

B2C Luxury Travel Consultant – South Africa Specialist

B2C Luxury Travel Consultant – Kruger Specialist

B2C Luxury Travel Consultant – Botswana Specialist

Luxury Safari Travel Consultant – South Africa Specialist

B2C Luxury Travel Consultant – Madikwe Specialist

Training & Development Associate