B2C Luxury Travel Consultant – Madikwe Specialist

African Safari Group

. Work directly with international clients from initial enquiry through booking and post-trip follow-up.

Posted 10/2/2026full-timeRemote • South AfricaJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and selling tailor-made safari itineraries, with a strong focus on client consultation and relationship management. Proven ability to upsell and close high-value bookings while maintaining detailed knowledge of Madikwe properties and experiences.

Highest-signal resume keywords

B2C Sales ExperienceMadikwe Safari ExperienceLuxury Safari SalesCRM ExperienceClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Itinerary DesignBooking ManagementQuotation PreparationSales ClosingUpselling Techniques

Soft Skills

Excellent CommunicationStrong OrganisationAttention to Detail

Industry Keywords

Madikwe Game ReserveAfrican TravelWildlife ExperiencesClient ConsultationTravel Logistics

About the role

Key responsibilities & impact

Work directly with international clients from initial enquiry through booking and post-trip follow-up.
Consult clients about their safari requirements.
Design and sell tailor-made Madikwe safari itineraries.
Provide expert advice on Madikwe lodges, wildlife and safari experiences.
Match clients with appropriate properties and experiences.
Manage the complete booking journey.
Prepare detailed itineraries and quotations.
Build long-term client relationships.
Handle objections and close high-value bookings.
Identify opportunities to upsell and enhance itineraries.
Maintain current knowledge of Madikwe properties, experiences and logistics.
Work closely with internal teams to ensure seamless client delivery.
Maintain accurate CRM information.

Requirements

What you’ll need

Minimum 1 year's proven experience in direct B2C sales to clients.
Professional Madikwe safari experience is essential.
Strong practical knowledge of Madikwe Game Reserve and surrounding areas.
Experience selling luxury safari or African travel.
Proven ability to consult, upsell and close high-value bookings.
Excellent communication and client relationship skills.
CRM experience.
Strong organisation and attention to detail.
Ability to work independently in a fully remote environment.
Genuine passion for safari, wildlife and African travel.
Candidates without relevant Madikwe safari experience and at least 1 year of direct B2C sales experience will not be considered.

Benefits

Comp & perks

Fully remote position – including training and onboarding.
Consistent training and massive ongoing support.
Genuine career growth opportunities.
Supportive, collaborative and ambitious company culture.
Opportunity to work with international luxury travellers.
Opportunity to grow with a rapidly expanding African travel company.
Forward-thinking leadership, technology and innovation.
Visionary owners who are constantly looking for ways to grow and move the company forward.