FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in leading qualitative and quantitative user research, influencing product strategy, and mentoring teams within a remote-first environment. Proficient in synthesizing research findings into actionable insights for cross-functional collaboration.
Highest-signal resume keywords
UX/User Research ExperienceResearch Strategy DevelopmentQualitative And Quantitative Research MethodsMentoring ResearchersExecutive Level Influence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
User ResearchQualitative ResearchQuantitative ResearchResearch MethodologiesResearch Quality StandardsSynthesis SkillsStorytelling SkillsResearch PortfolioHuman-Computer InteractionCognitive Science
Soft Skills
LeadershipCollaborationCommunicationAutonomyMentoring
Certifications & Qualifications
Bachelor’s Or Master’s In Human-Computer InteractionPsychologyCognitive ScienceDesign
Industry Keywords
SaaSE-CommercePost-Purchase ExperienceProduct StrategyCross-Functional Leadership
About the role
Key responsibilities & impact- Set and own the research agenda across multiple AfterShip product areas and systems
- Identify, prioritize, lead, and execute research informing company-wide product strategy
- Define, design, execute, and socialize qualitative and quantitative research studies
- Build understanding of merchants, shoppers, and their post-purchase experiences worldwide
- Partner with Product, Design, Data Science, Engineering, and Product Marketing teams
- Translate research findings into product and business perspectives
- Align Directors, VPs, and other cross-functional leadership on strategic questions
- Mentor researchers and establish repeatable research practices
- Identify best practices in existing and emerging research methodologies
- Proactively identify new user and business opportunities
- Report to the Manager of User Research
Requirements
What you’ll need- 8+ years of applied UX/user research experience, including leading research across multiple product areas or a business domain
- Proven ability to lead research strategy and roadmap independently
- Deep expertise across qualitative and quantitative research methods
- Ability to set research quality standards for others
- Track record of influencing at the executive level and aligning leadership on strategic questions
- Strong synthesis and storytelling skills, evidenced by a portfolio or work samples
- Experience mentoring researchers and elevating a team’s craft
- Bachelor’s or Master’s in Human-Computer Interaction, Psychology, Cognitive Science, Design, or a related field — or equivalent practical experience
- Ability to thrive with full autonomy in a remote-first, distributed organization
- SaaS and/or e-commerce experience is a plus
- Mandarin proficiency is strongly preferred
Benefits
Comp & perks- Great Place to Work Certified inclusive, values-driven culture
- Flexible work setup: remote-first/hybrid-flexible work setups
- Flexible hours depending on time zone
- Healthcare coverage offered from day 1
- Retirement plans including company match
- Unlimited PTO
- Annual learning & wellness benefit
- Monthly book perk
- Career progression & professional development
- In-office lunch and commuter benefits for those located in hub locations
- Competitive compensation