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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in mapping and analyzing academic and administrative processes to enhance operational efficiency through automation and digital transformation. Proficient in collaborating with diverse teams to implement solutions that align with the educational journey and institutional goals.
Highest-signal resume keywords
Process MappingDigital TransformationAnalytical AbilityStrong Communication SkillsKnowledge of BPMN Notation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Academic AdministrationProgram CoordinationStudent ServicesAutomationContinuous Improvement Methodologies
Soft Skills
ProactivityOwnership MindsetResults OrientationCuriosityProblem-Solving
Tools & Technologies
Power BIArtificial Intelligence
Industry Keywords
Higher EducationEducational ProcessesStudent JourneyOperational Efficiency
About the role
Key responsibilities & impact- Map and analyze academic and administrative processes, identifying opportunities for improvement
- Propose initiatives to increase operational efficiency through automation, digitalization, and artificial intelligence
- Gather needs from business areas and support the definition of solution requirements
- Participate in defining and detailing requirements for the implementation of new solutions
- Act as a liaison between business areas and the teams responsible for implementing initiatives
- Participate in digital transformation projects focused on the student journey and operational efficiency
- Support the development, user acceptance testing, and implementation of digital transformation initiatives
- Work collaboratively with academic, administrative, and technology teams
- Monitor metrics and results of implemented initiatives
- Support the maintenance and continuous improvement of solutions in production
- Help align initiatives with the operational and strategic needs of the educational journey
Requirements
What you’ll need- Bachelor’s degree completed
- Experience working at higher education institutions or organizations in the education sector
- Knowledge of academic and administrative processes related to the student journey
- Experience in areas such as Academic Administration, Program Coordination, or Student Services
- Experience with process mapping and automation
- Analytical ability to identify opportunities for improvement
- Systems-level understanding of educational processes
- Strong communication skills and ability to work effectively with different teams
- Ability to solve problems in a structured manner
- Proactivity, ownership mindset, and results orientation
- Curiosity and interest in innovation
- Ability to work effectively in collaborative and constantly changing environments
- Preferred: Participation in digital transformation projects
- Preferred: Knowledge of artificial intelligence applied to business processes
- Preferred: Knowledge of BPMN notation
- Preferred: Knowledge of Power BI or similar tools
- Preferred: Knowledge of continuous improvement methodologies, such as Lean and Six Sigma
Benefits
Comp & perks- Meal and food allowance
- Flexible working hours and work arrangements (for remote positions)
- Transportation allowance (for hybrid or on-site positions)
- Profit-sharing plan
- Flexible benefits: Flexible allowance provided via Flash Card for use as preferred
- Gympass / Wellhub
- Psicologia Viva (online platform for consultations with psychologists and nutritionists)
- Health and dental insurance
- Life insurance
- Extended parental leave (up to 6 months for mothers and 20 days for fathers)
- Partnership with SESC in your region
- Birthday Day Off
- Platform offering a variety of courses to enhance your knowledge (UCA)
- Language academy (AIA)
- Leadership development program
- Mentoring program for Afya Women (MMA)
- Discounts on undergraduate and graduate programs at Afya educational units