Afya

Threat Intelligence Specialist

• Analyze the performance of channels and conversational journeys, identifying behavioral patterns, bottlenecks, and opportunities
• Structure and monitor performance, conversion, quality, and efficiency indicators and KPIs
• Turn data into actionable insights and recommendations
• Investigate opportunities to enhance conversational channels and products
• Support discovery, hypothesis development, and initiative prioritization processes
• Conduct analyses and experiments, including A/B tests
• Evaluate results, impact, and learnings to guide evidence-based decisions
• Assess the impact and return on investment of initiatives by tracking conversion, efficiency, ROI, and value-generation metrics
• Identify opportunities to apply Artificial Intelligence to conversational channels
• Monitor the development and performance of AI Agents
• Analyze the quality, accuracy, and problem-solving capabilities of AI Agents
• Propose improvements to prompts, flows, strategies, and knowledge bases
• Work collaboratively with Marketing, CRM, Sales, Customer Service, Product, Technology, Data, and external partners

Senior Marketing Performance and Intelligence Analyst

Payroll

• Respond to requests related to employee changes and personnel administration processes
• Receive, review, and organize information that impacts payroll
• Complete and update spreadsheets and internal department trackers
• Prepare the information and documentation required to support payroll processing
• Support hiring, vacation, termination, and employee data change processes
• Assist with reviewing payroll entries and other payroll-related changes
• Monitor records and adjustments related to time and attendance tracking
• Provide support to employees by answering questions about personnel administration processes
• Assist with organizing documentation related to labor proceedings
• Contribute to monitoring the department’s controls, metrics, and processes
• Support other personnel administration activities as requested by the team
• Ensure information is organized and internal procedures and applicable legislation are followed

Junior Payroll and Personnel Administration Analyst – Payroll

Analyst

• Lead the implementation, enhancement, and support of Martech, CRM, and digital channel solutions
• Assess solution requirements, integrations, scenarios, risks, and impacts
• Conduct testing, user acceptance testing, and validation before production release
• Act as the liaison between business teams, technology, vendors, and partners
• Monitor integrations, APIs, and workflows across systems
• Translate business needs into functional requirements and acceptance criteria
• Contribute to the evolution of conversational channels, chatbots, and Artificial Intelligence agents
• Support solution governance, documentation, standardization, and continuous improvement

Senior Martech Analyst

Attorney

• Lead the drafting, negotiation, and review of corporate documents, including bylaws and articles of association, shareholder agreements, minutes of governing bodies, powers of attorney, and governance policies
• Lead legal workstreams for M&A transactions and corporate reorganizations
• Coordinate due diligence, negotiate transaction and closing documents, monitor conditions precedent, and manage post-closing obligations
• Take responsibility for the integrity of the group’s corporate books and records
• Oversee filings with Commercial Registries, notary offices, and other competent authorities
• Ensure compliance with the corporate and regulatory obligations of the company and its subsidiaries, including obligations arising from its status as a Nasdaq-listed Foreign Private Issuer
• Collaborate with Investor Relations, Controllership, and external advisors in the United States and the Cayman Islands
• Provide legal opinions and recommendations to business areas and leadership
• Support the governance secretariat in meetings of the Board of Directors and committees
• Coordinate and oversee external law firms and domestic and international vendors
• Develop and enhance databases and workflows for managing corporate legal documentation
• Serve as a technical reference for junior and mid-level lawyers by reviewing deliverables and disseminating best practices

Legal Specialist – Corporate Law and M&A

Analytics Engineer

• Understand the needs of business teams and translate them into data transformation and modeling rules.
• Develop and maintain SQL and Python scripts to process, combine, and structure data available in the initial layers of the Data Lake.
• Build and enhance consumption tables and databases in Databricks, making them easier for the Analytics team and business areas to use.
• Apply and validate business rules, ensuring the consistency of the information made available.
• Investigate data discrepancies, identify their causes, and make the necessary adjustments in partnership with the teams involved.
• Participate in the alignment of demands and priorities with business teams, communicating progress, questions, and blockers.
• Follow the team’s development standards, using code version control and the CI/CD pipeline in GitHub.
• Collaborate with senior professionals to solve problems and propose improvements to data transformation and delivery processes.

Mid-Level Data Engineer, Analytics

User Researcher

• Lead and develop the UX Research team, fostering autonomy, growth, and high-quality deliverables
• Build and evolve the Research strategy, connecting user needs with Product, Design, and business challenges
• Work with a cross-product and cross-company perspective, identifying opportunities, patterns, and learnings across different areas of the ecosystem
• Partner with Design, Product, and other functional leaders to define research priorities and strategies
• Structure and improve processes, methodologies, and practices to increase the scale and maturity of Research
• Facilitate teams’ access to user insights, supporting evidence-based decision-making
• Coordinate initiatives with partner teams that conduct user and market research and analysis
• Identify product, experience, business, and operational improvement opportunities through research
• Manage research operations resources and vendors, including budgets and external partners
• Support the development and evolution of the Research operation, seeking efficient and scalable ways to access users and generate knowledge
• Influence stakeholders and leaders by translating research findings into clear, actionable recommendations

UX Research Manager

• Analyze academic and financial processes, identifying opportunities for improvement, simplification, automation, and digital transformation
• Understand the processes that make up the student journey, from recruitment and retention through course completion
• Gather, detail, and document requirements with business teams
• Translate academic, financial, and operational needs into structured solutions in collaboration with technology teams
• Promote alignment among academic, financial, operational, and technology teams
• Map and model processes using BPMN and other applicable methodologies
• Conduct impact analyses and support the implementation of strategic initiatives
• Monitor testing, user acceptance testing, deployments, and the evolution of implemented solutions
• Support corporate projects related to process improvement, system implementation, and digital transformation
• Monitor data and KPIs to support analysis and decision-making
• Serve as a functional reference for topics related to the student’s academic and financial journey
• Connect diverse stakeholders and facilitate discussions collaboratively, contributing to solutions that create value for the institution and its students

Senior Digital Transformation Analyst – Education

Data Analyst

• Act as a decision-making partner by understanding the real problem behind requests and structuring hypotheses
• Guide the team on where to focus
• Design and evaluate experiments with clear metrics, success criteria, and statistical rigor from the outset
• Distinguish correlation from real impact and use appropriate methods to support decisions
• Produce analyses that connect data to strategy and generate clear recommendations
• Communicate complexity as actionable decisions for different audiences
• Share best practices, structure knowledge, and strengthen a data-driven culture across Analytics teams and Squads
• Work in a multidisciplinary Product, Engineering, and Business team within the Product and Technology division

Senior Data Analyst

• Map and analyze academic and administrative processes, identifying opportunities for improvement
• Propose initiatives to increase operational efficiency through automation, digitalization, and artificial intelligence
• Gather needs from business areas and support the definition of solution requirements
• Participate in defining and detailing requirements for the implementation of new solutions
• Act as a liaison between business areas and the teams responsible for implementing initiatives
• Participate in digital transformation projects focused on the student journey and operational efficiency
• Support the development, user acceptance testing, and implementation of digital transformation initiatives
• Work collaboratively with academic, administrative, and technology teams
• Monitor metrics and results of implemented initiatives
• Support the maintenance and continuous improvement of solutions in production
• Help align initiatives with the operational and strategic needs of the educational journey

Mid-Level Digital Transformation Analyst

• Lead structured diagnostics and analyses of medium- and high-complexity processes
• Map, review, redesign, and document critical processes
• Identify bottlenecks, risks, rework, and opportunities for simplification
• Lead process discovery, diagnostic, and redesign workshops
• Apply continuous improvement methodologies and tools for root cause analysis and problem-solving
• Identify, structure, and prioritize improvement opportunities
• Support teams in developing, executing, and monitoring action plans
• Monitor process KPIs and investigate performance deviations
• Support the definition and evolution of methodologies, standards, KPIs, and governance practices
• Act as a consultant to business areas on efficiency, simplification, standardization, and automation
• Assess process maturity and readiness for automation and transformation
• Measure and track the benefits of continuous improvement initiatives
• Provide technical support to analysts at different levels
• Contribute to a culture of continuous improvement and operational excellence at Afya

Senior Continuous Improvement Analyst

Risk

• Design, maintain, and continuously improve service governance frameworks, including processes, policies, standards, and workflows.
• Promote industry best practices, serving as a reference for methodologies such as ITIL, COBIT, Lean, and Agile.
• Support the definition, monitoring, and continuous improvement of the department’s strategic metrics, including KPIs and OKRs.
• Ensure the standardization, documentation, and continuous improvement of processes related to Service Management.
• Facilitate communication among business, technology, and operations teams, promoting alignment and collaboration.
• Support the governance and prioritization of the department’s demands, projects, and strategic initiatives.
• Prepare presentations, executive reports, and materials for governance forums and committees.
• Contribute to change management and digital transformation initiatives by supporting the adoption of new processes, tools, and operating models.
• Identify improvement opportunities and propose solutions that increase the efficiency, control, and quality of services delivered.

Service Governance Analyst – Mid-Level

Marketing Analyst

• Define, evolve, and execute positioning, value proposition, and go-to-market strategies for products in the portfolio
• Develop deep knowledge of the market, competitors, trends, and SaaS and healthtech GTM motion benchmarks
• Apply market intelligence insights to roadmap, positioning, and GTM decisions
• Lead or support ongoing strategic research and define the ideal customer profile and medical personas
• Act as the voice of the customer, balancing user and business needs while identifying gaps and opportunities
• Build the solution’s value proposition and market-entry thesis
• Contribute to packaging and pricing by developing hypotheses and orchestrating stakeholders
• Lead or support medium- to high-complexity launches, from pre-launch through measurement and post-launch sustainment
• Align initiatives across Product, Marketing, Sales, and CX
• Support discovery, hypothesis development, and structured recommendations for channels and motion adjustments
• Build strategies to introduce new products into purchase-ready markets, connecting awareness, pipeline, and revenue
• Develop adoption and onboarding strategies for features and solutions
• Contribute to user expansion across the Afya ecosystem and design cross-product conversion journeys
• Monitor the voice of the user, market, and buyer, including Win/Loss research
• Enable CS/CX, Sales, Marketing, and other teams with scripts, battle cards, pitch decks, ROI calculators, and training

Senior Product Marketing Analyst

Systems Engineer

• Support and manage the Salesforce CRM, handling fixes, enhancements, access management, and integrations with other systems
• Gather, analyze, and document requirements with business teams, translating functional needs into technical solutions
• Lead solution implementation projects from planning through technical delivery, working with internal development teams or partner vendors
• Develop and implement solutions focused on process automation and the continuous evolution of the platform
• Design business solutions and architectures integrated with the Salesforce ecosystem
• Act as the liaison between user departments, technical teams, and external partners
• Map and monitor metrics and KPIs
• Conduct alignment, refinement, and solution demonstration meetings with stakeholders
• Ensure CRM best practices, scalability, governance, and strategic alignment
• Track projects and requests from briefing through post-go-live support
• Contribute to system integrations and the evolution of processes supported by Salesforce
• Stay up to date with Salesforce features, trends, and best practices

Senior Systems Analyst

Product Manager

• Support the design of conversational solutions, defining the architecture for each operation based on criticality, volume, and use case
• Serve as the technical authority for the Meta environment, including the WhatsApp Business Platform, policies, and verification, and guide decisions regarding partner platform (BSP) capabilities
• Explore, test, and enable advanced Meta capabilities, such as native agents and Flows, assessing applicability and return on investment
• Architect the capture and processing of conversation data to support conversation intelligence
• Lead technical assessments and support decisions regarding connection models, risks, and trade-offs
• Support the design of integrations among WhatsApp, CRM, CDP, and Martech ecosystem systems, specifying data flows, events, and webhooks
• Guide the migration and activation of new numbers, minimizing risks and preserving continuity
• Define technical standards, best practices, and compliance requirements for number governance
• Connect business and technology by transforming business challenges into viable, well-specified technical solutions
• Support conversational journeys and AI agents
• Share knowledge and best practices with other areas of the company

Product Owner – Digital Channels

Business Development Rep

• Identify, prospect, and develop new business opportunities and strategic partnerships
• Contribute to the expansion of the Afya ecosystem and the generation of new revenue streams
• Analyze market trends, competitive activity, and expansion opportunities
• Identify new markets, business models, and growth opportunities
• Prepare business cases and feasibility analyses, assessing market potential, returns, risks, and strategic alignment
• Lead negotiations and support the implementation of new projects and strategic initiatives
• Work in partnership with the relevant internal teams
• Connect external opportunities with the company’s internal needs and strategies
• Track performance indicators, results, and the opportunity pipeline
• Ensure visibility into the progress of initiatives and contribute to strategic decision-making