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Senior IT Systems Administrator
AgelessRx. Own and continuously improve administration of Google Workspace, Anthropic, and other company-wide SaaS platforms, including configuration, permissions, licensing, integrations, and governance .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced administration of Google Workspace and broad SaaS platforms, with a strong focus on identity and access management, endpoint management, and IT project leadership. Proven ability to streamline operations, manage hardware procurement, and ensure compliance with HIPAA and related regulations.
Highest-signal resume keywords
Google Workspace AdministrationIdentity And Access ManagementMDM/Endpoint ManagementIT Project LeadershipHIPAA Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SaaS AdministrationSSOMFATroubleshootingAutomationTechnical DocumentationVendor ManagementIncident ResponseData Backup And RecoveryMicrosoft 365 Migration
Soft Skills
Effective CommunicationIndependent PrioritizationSound Judgment
Tools & Technologies
ZendeskGoogle DriveOneDriveEndpoint Security ToolingAI Integrations
Industry Keywords
HealthcareTelehealthPHI Technology Controls
Tech Stack
Tools & technologiesMacOS
About the role
Key responsibilities & impact- Own and continuously improve administration of Google Workspace, Anthropic, and other company-wide SaaS platforms, including configuration, permissions, licensing, integrations, and governance
- Maintain authoritative inventories of applications, administrators, licenses, users, vendors, and system owners
- Lead technical evaluations, vendor coordination, implementation planning, migrations, and change management
- Identify redundant tools, licensing waste, configuration risks, and automation opportunities
- Create technical documentation, runbooks, system ownership records, and repeatable operating procedures
- Own employee and contractor provisioning, access changes, and deprovisioning
- Administer SSO, MFA, role-based access, groups, privileged accounts, and least-privilege practices
- Lead access reviews, investigate exceptions, maintain audit-ready records, and remediate issues with the Senior Security Engineer
- Improve onboarding, offboarding, and role-change workflows
- Own the lifecycle of company laptops and technology, including purchasing, configuration, deployment, shipping, support, inventory, recovery, and replacement
- Select, implement, and administer MDM and endpoint management
- Coordinate endpoint security controls and remediation requirements
- Serve as senior escalation point for device, operating-system, SaaS, connectivity, and access issues
- Design and own the IT request process, including prioritization, tracking, response expectations, and employee communications
- Analyze recurring incidents, eliminate root causes, and build self-service resources
- Lead internal technology migrations and implementations involving file storage, collaboration platforms, permissions, ownership, and employee adoption
- Oversee company-managed data, storage, backup, retention, and recovery processes
- Evaluate operational resilience, integrations, vendor dependencies, and process risks
- Own delivery plans, milestones, stakeholder updates, and documentation for cross-functional IT projects
- Operationalize identity, access, endpoint, device, and SaaS security controls with the Senior Security Engineer
- Support audits, evidence collection, access reviews, incident response, remediation, and HIPAA-related operational requirements
- Complete the OneDrive-to-Google Drive migration
- Lead MDM selection, implementation, and company-wide rollout
- Establish centralized application, license, access, and administrator inventories
- Standardize onboarding/offboarding and build an IT service request and documentation system
- Support Zendesk administration and technical integrations, including AI-related integrations
Requirements
What you’ll need- 5 - 8+ years of progressive experience in corporate IT, IT administration, systems administration, or comparable roles, including substantial independent ownership of business-critical systems
- Demonstrated experience leading complex IT projects or migrations from assessment through implementation, adoption, and documentation
- Advanced hands-on Google Workspace administration and broad SaaS administration experience
- Strong working knowledge of identity and access management, SSO, MFA, privileged access, and employee account lifecycle controls
- Experience selecting, implementing, or significantly improving MDM/endpoint management for a distributed workforce
- Excellent troubleshooting across macOS and/or Windows devices, SaaS applications, accounts, and connectivity
- Experience managing hardware procurement, remote deployment, inventory, and recovery
- Ability to automate or streamline repetitive administrative work using platform-native tools, scripting, or integrations
- Independent prioritization, project ownership, sound judgment, clear documentation, and effective communication with nontechnical stakeholders
- Bachelor’s degree in IT, computer science, or related field, or equivalent relevant professional experience
- Experience in healthcare, telehealth, or another regulated environment, including familiarity with HIPAA and PHI-related technology controls
- Experience building or maturing internal IT operations at a growing startup
- Experience migrating Microsoft 365/OneDrive environments to Google Workspace/Drive
- Experience with endpoint security tooling, access reviews, audit evidence, and incident-response coordination
- Experience with Zendesk, technical integrations, enterprise AI administration, and IT vendor management