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Agicap

Implementation Project Manager – French Market

Agicap

. Ensure new key accounts adopt Agicap and recognize value by managing implementation projects on time and on budget .

Posted 9/21/2026full-timeLyon • FranceMid-LevelSenior💰 €60,000 - €70,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in project management and implementation within B2B SaaS, fintech, or finance software, with a strong focus on client engagement and satisfaction. Capable of leading complex deployments, ensuring tool adoption, and providing strategic advice on treasury management.

Highest-signal resume keywords
Project ManagementB2B SaaS ExperienceClient EngagementData IntegrationFluent in French and English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Project ManagementImplementationData IntegrationTreasury ManagementProcess ImprovementStakeholder MappingGantt ChartsTime TrackingCRM ManagementBusiness Acumen
Soft Skills
CommunicationCoachingRelationship BuildingAutonomyProblem Solving
Tools & Technologies
Gantt ChartsCRM SoftwareProject Management ToolsERP ConnectorsBanking Connections
Industry Keywords
B2B SaaSFintechFinance SoftwareClient SatisfactionNPSCSAT

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Ensure new key accounts adopt Agicap and recognize value by managing implementation projects on time and on budget
  • Define and communicate clear implementation plans, expectations, next steps, deadlines and deliverables
  • Organize and lead deployment steering committee sessions for new key accounts
  • Collaborate with CS teams, Implementation Consultants, the CS Tech department and product management
  • Understand client challenges and needs and provide suitable solutions
  • Use project management tools including Gantt charts, time tracking files and stakeholder mapping
  • Follow up with product teams on implementation projects
  • Select the best Agicap setup based on customer needs
  • Ensure data integration setups fit customer requirements with the CS Tech department
  • Share client feedback with technical and product teams and beta-test prototypes
  • Support and train new and complex clients during implementation and adoption of new features
  • Build sustainable relationships with users and decision makers
  • Drive upselling focused on sticky features
  • Coach and provide feedback to consultants
  • Advise customers on treasury management
  • Serve as the central communication point for strategic accounts during implementation
  • Ensure tool adoption and long-term customer retention
  • Maintain high satisfaction indicators including NPS and CSAT
  • Improve processes to boost prioritization and efficiency
  • Keep CRM data up to date
  • Report regularly on performance
  • Share expertise and best practices with the team
  • Provide qualitative handovers to collaborating teams

Requirements

What you’ll need
  • 5+ years of experience in project management, implementation or consulting
  • Experience ideally in B2B SaaS, fintech or finance software
  • Experience leading complex, multi-stakeholder deployments for mid-market or enterprise clients, several in parallel
  • Comfortable engaging CFOs and finance leaders directly, handling friction and escalations autonomously
  • Solid business, finance or treasury acumen, or a strong appetite to build it fast
  • Comfortable with technical topics including data integrations, banking connections, ERP connectors and dialogue with IT teams
  • Structured and methodical, with experience building processes
  • Excellent level of French, able to lead full business conversations
  • Fluent level of English
  • Enjoy sharing expertise and helping more junior profiles grow
  • Ambitious, autonomous and comfortable in a fast-moving, entrepreneurial environment

Benefits

Comp & perks
  • An attractive salary package
  • Swile meal vouchers
  • Direct exposure to C-level executives at mid-market and key accounts
  • Opportunity for rapid career advancement within the Customer Success team
  • New 1000 m² offices at Gare de Vaise (Lyon)
  • A pivotal moment to join a fast-growing scale-up
  • A highly entrepreneurial environment that is empowering, highly educational, and offers a lot of autonomy
  • A vibrant and passionate work atmosphere with a true team spirit
  • 1/2 day of remote work per week