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Analytical Field Service Representative – Campus Hire Program
Agilent Technologies. Install, maintain, and repair Chromatography, Spectrometry, and Spectroscopy instruments at customer laboratories .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in the installation, maintenance, and repair of Chromatography and Spectrometry instruments, with a strong focus on customer engagement and problem-solving. Capable of collaborating effectively with cross-functional teams and adapting to diverse laboratory environments.
Highest-signal resume keywords
Chromatography Instrument MaintenanceMass Spectrometry ExpertiseProblem-Solving AbilitiesCustomer EngagementTeam Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Liquid ChromatographyGas ChromatographyLC Mass SpectrometryGC Mass SpectrometryAtomic SpectroscopyMolecular SpectroscopyInstrument RepairProduct Performance DiagnosisPreventive MeasuresTechnical Training
Soft Skills
Strong Problem-SolvingAdaptabilityEffective CommunicationTeam CoordinationCustomer Insight Relay
Industry Keywords
ChromatographySpectrometrySpectroscopyLaboratory EquipmentTechnical SupportField ServiceCustomer LaboratoriesScience DegreeBiotechnologyEngineering
About the role
Key responsibilities & impact- Install, maintain, and repair Chromatography, Spectrometry, and Spectroscopy instruments at customer laboratories
- Engage with customers for on-site installation, maintenance, and repair of products related to Liquid Chromatography, Gas Chromatography, LC Mass Spectrometry, GC Mass Spectrometry, Atomic Spectroscopy, and Molecular Spectroscopy systems and software
- Diagnose and resolve product performance issues
- Advise customers on preventive measures and configurations to improve product performance and longevity
- Collaborate with Support, Sales, Marketing, and R&D teams
- Participate in internal technical training and workshops
- Relay critical customer insights and experiences to Agilent leadership
- Travel to a variety of customer laboratories
Requirements
What you’ll need- Bachelor’s or master’s degree in a science field, such as chemistry, biology, biochemistry, biotechnology, engineering, or similar
- Strong problem-solving abilities
- Passion for technology
- Minimal to no prior work experience required
- Ability to work effectively within a team and coordinate activities with others
- Willingness to travel and adapt to different customer environments
- Must be willing to relocate to Wilmington, Delaware for 4 months of onboarding and training
- Ability to travel 50% of the time
Benefits
Comp & perks- Bonus eligibility
- Stock eligibility
- Benefits
- Housing assistance during the 4-month onboarding and training program
- Option to work remotely
- Choice of company car or reimbursement for personal vehicle usage
- Internal technical training and workshops
- Professional development through cohort onboarding, training, and peer networking