Application Engineer

Agilent Technologies

. Provide scientific and technical application support to customers and sales teams.

Posted 10/23/2026full-timeRemote • Illinois • United StatesJunior💰 $84,160 - $131,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in scientific application support, customer training, and troubleshooting of laboratory instrumentation. Proven ability to build strong customer relationships and collaborate effectively with cross-functional teams to optimize product adoption and customer success.

Highest-signal resume keywords

Bachelor's Or Master's Degree In Chemistry1-2+ Years Of Laboratory ExperienceStrong Communication And Presentation SkillsExperience Supporting Scientific InstrumentationProven Troubleshooting And Problem-Solving Abilities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Laboratory WorkflowsData AnalysisTechnical SupportProduct DemonstrationsCustomer TrainingField Service ExperienceScientific ApplicationsInstrumentation TroubleshootingConsultative ApproachCustomer-Facing Experience

Soft Skills

Customer-Focused MindsetAbility To Work IndependentlyEffective CollaborationStrong Relationship BuildingProblem-Solving Abilities

Industry Keywords

Agilent ProductsMolecular BiologyBiochemistryClinical Laboratory ScienceSales SupportCross-Functional CollaborationCustomer ExperienceTechnical AdvisorCustomer FeedbackExtensive Travel

About the role

Key responsibilities & impact

Provide scientific and technical application support to customers and sales teams.
Conduct product demonstrations, presentations, and customer training.
Troubleshoot instrumentation, application, and workflow challenges.
Support customer implementation, adoption, and optimization of Agilent products and solutions.
Collaborate with Sales, Marketing, R&D, and customers to address technical needs and communicate customer feedback.
Build strong customer relationships and deliver an excellent customer experience.
Travel frequently to customer sites for installations, training, troubleshooting, and sales support.
Typically travel Monday through Friday.
Serve as a trusted technical advisor in a customer-focused field role.

Requirements

What you’ll need

Bachelor's or Master's degree in Chemistry, Biology, Biochemistry, Molecular Biology, Clinical Laboratory Science, or a related scientific field.
1-2+ years of laboratory, applications, technical support, field service, or customer-facing scientific experience.
Strong communication and presentation skills with the ability to explain technical concepts to diverse audiences.
Proven troubleshooting and problem-solving abilities.
Customer-focused mindset with a consultative approach.
Ability to work independently and effectively collaborate with cross-functional teams.
Willingness and ability to travel extensively (75-85%) to support customer sites.
Experience supporting scientific instrumentation or laboratory-based technologies.
Strong understanding of laboratory workflows, instrumentation, and data analysis.
Experience conducting product demonstrations, customer training, or technical presentations.
Previous applications, field-based, or customer-facing technical support experience.
Ability to build strong customer relationships and serve as a trusted technical advisor.
Experience partnering with Sales, Marketing, R&D, or other cross-functional teams to support customer success.
Must be comfortable managing extensive travel schedules and working independently in new customer environments.

Benefits

Comp & perks

Bonus eligibility
Stock eligibility
Benefits
Option to work remotely