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Agilent Technologies

Director, Learning Services Product Management

Agilent Technologies

. Lead the global Learning Services organization across CrossLab Start Up, Education and Method Consulting portfolios .

Posted 10/21/2026full-timeRemote • Texas • United StatesLead💰 $171,600 - $321,750 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading global Learning Services organizations, with a focus on strategic planning, portfolio management, and customer-centric solutions. Proven ability to build high-performing teams and modernize business models through innovative digital experiences and cross-functional collaboration.

Highest-signal resume keywords
Product ManagementPeople ManagementCross-Functional Program LeadershipCustomer Learning SolutionsDigital Platform Modernization

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Strategic PlanningPortfolio ManagementBusiness Performance AnalysisAI-Enabled Content DevelopmentLearning PlatformsSubscription LearningComplex Problem SolvingMarket Trend AnalysisResource PlanningLifecycle Management
Soft Skills
Effective CommunicationDecision MakingTeam BuildingInfluencing Senior LeadersJudgment
Certifications & Qualifications
Bachelor's DegreeMaster's Degree
Industry Keywords
Life ScienceAnalytical InstrumentationLaboratory WorkflowsConsulting ServicesEnterprise Programs

About the role

Key responsibilities & impact
  • Lead the global Learning Services organization across CrossLab Start Up, Education and Method Consulting portfolios
  • Develop and execute strategic and operational plans translating priorities, customer needs, market trends and competitive insights into portfolio choices, roadmaps, resource plans and measurable objectives
  • Own portfolio business performance, including order growth, profitability, customer adoption, attach rates and key performance indicators
  • Modernize the Learning Services business model and digital experience through enterprise programs, subscriptions, bundled offers, role-based learning pathways, AI-enabled experiences and platform capabilities
  • Define accountability, delegate effectively and empower decision-making
  • Provide enterprise leadership through communication, judgment and accountability
  • Build, develop and retain a high-performing, inclusive global team
  • Integrate Learning Services into new product introductions, customer onboarding and service-contract value propositions
  • Maintain roadmap integrity, timelines and business-result commitments; resolve priorities and complex challenges
  • Build scalable commercial and delivery models across regions, customer segments and technology portfolios
  • Incorporate customer, market and regional needs into strategic planning and build relationships with customers and external partners

Requirements

What you’ll need
  • Bachelor's or Master's degree or equivalent combination of education and directly relevant experience
  • 8+ years of broad and in-depth knowledge of product management, services, learning solutions or related functional areas
  • 5+ years of people-management experience
  • Significant experience leading complex cross-functional programs
  • Previous product management experience bringing new products, services or business models to market and managing offerings through the product lifecycle
  • Experience in customer learning, technical education, consulting services, learning platforms, subscription learning, enterprise programs or AI-enabled content development
  • Experience with life science and analytical instrumentation, software, laboratory workflows or related services
  • Experience gathering insight from global customers, regional stakeholders and commercial teams and converting it into differentiated solutions
  • Ability to influence senior leaders and cross-functional partners, communicate compellingly to varied audiences and make clear decisions
  • Preferred: Experience modernizing a global digital platform or leading a complex, cross-functional transformation with IT and business stakeholders

Benefits

Comp & perks
  • Eligibility for bonus
  • Stock
  • Benefits
  • Option to work remotely
  • Inclusive workplace and accessibility support