Especialista de Suporte Técnico – Atômica e Molecular

Agilent Technologies

. Support customers through on-site installation, implementation, maintenance, and repair of company and multi-vendor systems solutions .

Posted 10/14/2026full-timeRemote • BrazilJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in on-site installation, maintenance, and repair of multi-vendor systems solutions, with a strong focus on customer support and technical training. Capable of diagnosing product performance issues and delivering integrated solutions while ensuring compliance with health and safety requirements.

Highest-signal resume keywords

On-Site InstallationTechnical TrainingProduct Performance DiagnosisCustomer SupportPreventive Maintenance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Hardware InstallationSoftware InstallationNetwork ConfigurationSystem OptimizationEquipment CalibrationTroubleshootingMaintenance ServicesProduct Escalation ManagementLead QualificationTechnical Resource Management

Soft Skills

CollaborationCommunicationCustomer AdvisingProblem SolvingTraining

Certifications & Qualifications

Bachelor's DegreeMaster's DegreePost-Graduate CertificationVendor Credentialing

Industry Keywords

Multi-Vendor SystemsPreventive MaintenanceHealth and Safety ComplianceCustomer SolutionsField Engineering

About the role

Key responsibilities & impact

Support customers through on-site installation, implementation, maintenance, and repair of company and multi-vendor systems solutions
Install and optimize hardware, software, network products, and configurations at customer sites
Diagnose and resolve product performance problems
Perform maintenance and repair services
Advise customers on preventive maintenance and configurations affecting product performance
Proactively address potential equipment or software issues to prevent unplanned business interruptions
Deliver fully integrated solutions including peripherals, communications, operating systems, and application software
Serve as an internal technical resource and manage product escalations
Collaborate with Support, Sales, Marketing, and R&D teams to provide customer solutions
Deliver technical training, maintenance seminars, and workshops for field engineers or customers
Train other field engineers or customers
Calibrate equipment on-site for large-volume customers
Qualify leads

Requirements

What you’ll need

Bachelor's or Master's Degree or equivalent
Post-graduate, certification, and/or license may be required
Typically, at least 1-2+ years relevant experience
Must consent to participate in and meet Agilent-approved customer/vendor credentialing requirements necessary to gain access to customer sites
Proof of identification may be required
Proof of certification to perform the required work may be required
Must meet customer health and safety requirements
Willingness to travel 75% of the time

Benefits

Comp & perks

Option to work remotely
Full-time weekly schedule
Equal opportunity employment