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Field Service Engineer
Agilent Technologies. Support Central Taiwan customers through on-site installation, implementation, maintenance, and repair of company and multi-vendor systems .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in on-site installation, maintenance, and repair of GC, LC, GCMS, and LCMS systems, while providing technical training and support to customers. Capable of collaborating with cross-functional teams to deliver integrated solutions and ensure optimal product performance.
Highest-signal resume keywords
On-Site InstallationGC, LC, GCMS, LCMS SystemsTechnical TrainingCustomer SupportPreventive Maintenance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
InstallationMaintenanceRepairDiagnosticsCalibration
Soft Skills
CollaborationCustomer ServiceProactive Problem Solving
Tools & Technologies
Networking ProductsApplication SoftwareOperating Systems
Certifications & Qualifications
Bachelor's DegreeMaster's DegreePost-Graduate Certification
Industry Keywords
Agilent Credentialing RequirementsHealth and Safety RequirementsMulti-Vendor Systems
About the role
Key responsibilities & impact- Support Central Taiwan customers through on-site installation, implementation, maintenance, and repair of company and multi-vendor systems
- Install and optimize GC, LC, GCMS, and LCMS hardware, software, networking products, and configurations at customer sites
- Diagnose and resolve product performance problems
- Perform maintenance and repair services
- Advise customers on preventive maintenance and configurations affecting product performance
- Respond proactively to equipment or software issues to prevent unplanned business interruptions
- Deliver fully integrated solutions including peripherals, communications, operating systems, and application software
- Serve as an internal technical resource and manage product escalations
- Collaborate with Support, Sales, Marketing, and R&D teams to provide customer solutions
- Deliver internal technical training, maintenance seminars, and workshops
- Train field engineers or customers
- Calibrate equipment on-site for large-volume customers
- Qualify leads
Requirements
What you’ll need- Bachelor's or Master's Degree or equivalent
- Post-graduate, certification, and/or license may be required
- Generally, minimal to no prior relevant work experience
- Must consent to and meet Agilent-approved customer/vendor credentialing requirements to access customer sites
- May require proof of identification, proof of certification, and customer health and safety requirements
- Ability to support Central Taiwan customers through on-site activities
- Willingness and ability to travel 100% of the time
Benefits
Comp & perks- Option to work remotely
- Pay and benefit information available by country
- Equal opportunity employment