Field Service Engineer

Agilent Technologies

. Support south Taiwan customers through on-site installation, implementation, maintenance, and repair of company and multi-vendor systems .

Posted 11/4/2026full-timeTaiwanJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in on-site installation, maintenance, and repair of GC, LC, GCMS, and LCMS systems, while providing technical training and support to customers and field engineers. Capable of collaborating with cross-functional teams to deliver integrated solutions and ensure optimal product performance.

Highest-signal resume keywords

On-Site InstallationGC, LC, GCMS, LCMS SystemsTechnical TrainingField Service ActivitiesCustomer Solutions

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

System InstallationProduct Performance DiagnosisPreventive MaintenanceEquipment CalibrationTechnical Support

Soft Skills

CollaborationCustomer ServiceProblem Solving

Tools & Technologies

Hardware OptimizationSoftware ConfigurationNetwork Products

Certifications & Qualifications

Bachelor's DegreeMaster's DegreePost-Graduate Certification

Industry Keywords

Field ServiceCustomer CredentialingHealth and Safety Requirements

About the role

Key responsibilities & impact

Support south Taiwan customers through on-site installation, implementation, maintenance, and repair of company and multi-vendor systems
Install and optimize GC, LC, GCMS, and LCMS hardware, software, network products, and configurations at customer sites
Diagnose and resolve product performance problems
Perform maintenance and repair services
Advise customers on preventive maintenance and configurations affecting product performance
Respond proactively to potential equipment or software issues to prevent unplanned business interruptions
Deliver fully integrated solutions involving peripherals, communications, operating systems, and application software
Serve as an internal technical resource and manage product escalations
Collaborate with Support, Sales, Marketing, and R&D teams to provide customer solutions
Deliver technical training and maintenance seminars or workshops for field engineers or customers
Train other field engineers or customers
Calibrate equipment on-site for large-volume customers when needed
Qualify leads when needed

Requirements

What you’ll need

Bachelor's or Master's Degree or equivalent
Post-graduate, certification, and/or license may be required
Typically, at least 1-2+ years relevant experience
Must consent to participate in and meet Agilent-approved customer/vendor credentialing requirements necessary to gain access to customer sites
Requirements may include proof of identification, proof of certification to perform the work required, and customer health and safety requirements
Ability to support south Taiwan customers through on-site field service activities
Availability for 100% travel
Day shift availability

Benefits

Comp & perks

Option to work remotely
Customer/vendor credentialing support requirements, including proof of certification, health and safety requirements, and related access requirements
Internal technical training and maintenance seminars/workshops may be provided
Training opportunities for other field engineers or customers