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Field Service Engineer
Agilent Technologies. 负责指定区域 High-End LCMS 产品的现场安装、操作培训、维修维护、应用支持(食品、环境方向)等工作,包括高效液相、三重四极杆、飞行时间、离子淌度等相关硬件及相应软件 .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in High-End LCMS product installation, operation training, and maintenance, with a strong focus on customer satisfaction and effective communication. Proficient in LCMS applications within the food and environmental sectors, with a solid understanding of instrument principles and hands-on technical skills.
Highest-signal resume keywords
LCMS Operation ExperienceHigh-End LCMS Product SupportCustomer Relationship ManagementTechnical Communication SkillsFrequent Travel Adaptability
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
LCMS OperationHigh-Performance Liquid ChromatographyTriple Quadrupole Mass SpectrometryTime-of-Flight Mass SpectrometryIon Mobility SpectrometryInstrument MaintenanceApplication Support
Soft Skills
Excellent Verbal CommunicationInterpersonal SkillsProblem-Solving Ability
Industry Keywords
ChemistryPharmacyFood ScienceBiologyEnvironmental Analysis
About the role
Key responsibilities & impact- 负责指定区域 High-End LCMS 产品的现场安装、操作培训、维修维护、应用支持(食品、环境方向)等工作,包括高效液相、三重四极杆、飞行时间、离子淌度等相关硬件及相应软件
- 及时解决客户问题,确保用户满意度,维护良好用户关系
- 与其他部门同事协作,完成各项售后服务和支持项目
- 按照公司流程有效完成其他各项工作
- 出差频率为 75%
Requirements
What you’ll need- 化学、药学、食品、生物学等相关专业本科及以上学历
- 至少 2 年以上 LC 或 LCMS 操作使用经历或 1 年以上相关产品的售后服务经验
- 一年以上食品、环境或材料方面的 LCMS 应用经验
- 深入了解相关的仪器工作原理和日常维护操作
- 喜欢技术钻研,动手能力强,对售后服务工作有兴趣
- 具有优秀的口头表达和交流沟通能力
- 具有良好的英文读写和一定的听说能力
- 能适应高频次的出差节奏
Benefits
Comp & perks- Option to work remotely
- Full-time weekly schedule
- Pay and benefit information by country available through the Agilent careers locations page