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Inside Sales Representative – SSD Aftermarket
Agilent Technologies. Sell Agilent's CrossLab service offerings to new and existing customers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing service contracts and renewals while effectively building customer relationships to enhance retention and minimize cancellations. Proven track record in sales pipeline management and achieving sales goals through strategic upselling and cross-selling.
Highest-signal resume keywords
Service Contract ManagementSales Pipeline ManagementCustomer Relationship BuildingNegotiation SkillsCRM Tools Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ForecastingUpsellingCross-SellingContract Renewal ProcessSales Goals Achievement
Soft Skills
Strong CommunicationCustomer Service
Tools & Technologies
Salesforce
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Inside SalesAftermarket SalesService ContractsRenewals
About the role
Key responsibilities & impact- Sell Agilent's CrossLab service offerings to new and existing customers
- Identify, qualify, and develop sales opportunities
- Manage sales pipeline and provide accurate forecasts
- Identify upsell and cross-sell opportunities
- Convert time-and-material customers into service contract customers
- Partner with internal teams to grow territory revenue
- Own the full service contract renewal process
- Manage upcoming renewals and engage customers before contracts expire
- Prepare and update renewal quotes
- Help retain customers and minimize contract cancellations
- Identify opportunities to expand service coverage during renewals
- Negotiate renewals while maintaining pricing guidelines
- Track and report renewal performance and sales opportunities
- Build customer relationships and deliver a positive customer experience
Requirements
What you’ll need- Bachelor's degree or equivalent experience
- 2+ years of inside sales or related sales experience
- Experience with service contracts, renewals, or aftermarket sales is preferred
- Strong communication, customer service, and negotiation skills
- Experience using CRM tools such as Salesforce
- Proven ability to meet or exceed sales goals
- Occasional travel
- Day shift availability
Benefits
Comp & perks- Eligibility for bonus
- Stock
- Benefits
- Option to work remotely