Inside Sales Representative – SSD Aftermarket

Agilent Technologies

. Sell Agilent's CrossLab service offerings to new and existing customers .

Posted 10/8/2026full-timeRemote • United StatesJuniorMid-Level💰 $29 - $49 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing service contracts and renewals while effectively building customer relationships to drive sales growth. Proficient in utilizing CRM tools to track performance and identify sales opportunities.

Highest-signal resume keywords

Service Contract ManagementSales Pipeline ManagementCustomer Relationship BuildingNegotiation SkillsCRM Tools Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales ForecastingUpsellingCross-SellingSales Goal AchievementRenewal Quote Preparation

Soft Skills

Strong CommunicationCustomer Service

Tools & Technologies

Salesforce

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Inside SalesAftermarket SalesContract Renewals

About the role

Key responsibilities & impact

Sell Agilent's CrossLab service offerings to new and existing customers
Identify, qualify, and develop sales opportunities
Manage sales pipeline and provide accurate forecasts
Identify upsell and cross-sell opportunities
Convert time-and-material customers into service contract customers
Partner with internal teams to grow territory revenue
Own the full service contract renewal process
Manage upcoming renewals and engage customers before contracts expire
Prepare and update renewal quotes
Help retain customers and minimize contract cancellations
Identify opportunities to expand service coverage during renewals
Negotiate renewals while maintaining pricing guidelines
Track and report renewal performance and sales opportunities
Build strong customer relationships and deliver a positive customer experience

Requirements

What you’ll need

Bachelor's degree or equivalent experience
2+ years of inside sales or related sales experience
Experience with service contracts, renewals, or aftermarket sales is preferred
Strong communication, customer service, and negotiation skills
Experience using CRM tools such as Salesforce
Proven ability to meet or exceed sales goals
Occasional travel
Day shift availability

Benefits

Comp & perks

Option to work remotely
Bonus eligibility
Stock eligibility
Benefits
Sales incentive eligibility