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LCMS Product Specialist
Agilent Technologies. Act as the LC/MS technical and product liaison for customers and internal teams .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in LC/MS applications and workflows, with a strong ability to translate customer needs into effective solutions. Proven track record in technical presentations, cross-functional collaboration, and strategic product positioning.
Highest-signal resume keywords
LC/MS ApplicationsTechnical PresentationsCross-Functional TeamworkSalesforce CRMProduct Launch Activities
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Triple Quad LC/MSHigh Resolution Mass Spectrometry (QTOF)Solution ConfigurationAnalytical ChemistryTroubleshooting Complex Problems
Soft Skills
Excellent Verbal CommunicationStrong Written CommunicationPresentation SkillsIndependent Work
Tools & Technologies
Salesforce CRMCommercial Tools
Industry Keywords
Life ScienceBiochemistryChemistryCustomer InsightsMarket Insights
About the role
Key responsibilities & impact- Act as the LC/MS technical and product liaison for customers and internal teams
- Support customer needs discovery, demonstrations, and quote/configuration activities
- Drive technical close by shaping solution fit, workflow value, and product configuration with Account Managers
- Plan and deliver customer presentations, technical visits, workshops, and on-site demonstrations
- Create and deliver technical seminars and marketing-event presentations
- Lead in-country product-line strategy execution, competitive positioning, deal strategies, and strategic growth initiatives
- Maintain knowledge of the LC/MS competitive landscape and translate differentiators into customer value messaging
- Gather Voice of Customer and market insights for global/regional stakeholders
- Lead technical competency development for sales teams and partners
- Provide product-related support to internal sales teams and partners
- Provide deal forecasts and monthly narratives
- Track opportunities and activities using Salesforce CRM and required commercial tools
- Follow applicable sales/application processes and provide timely reports and deliverables
- Collaborate across sales, application/workflow resources, marketing, customer service, and commercial organizations
Requirements
What you’ll need- Bachelor’s, Master’s, or PhD in Chemistry, Biochemistry, Life Science, or related discipline
- 5+ years in relevant analytical, scientific, or instrument industry experience
- Strong exposure to LC/LCMS applications and customer environments
- Ability to work independently and troubleshoot/solve complex, high-impact customer problems
- Strong understanding of LC/MS workflows and ability to translate workflow needs into solution configurations and differentiated value
- Hands-on experience with Triple Quad LC/MS, High Resolution Mass Spectrometry (QTOF), or Single Quadrupole is an added advantage
- Excellent verbal, written, and presentation skills
- Strong cross-functional teamwork with sales and supporting functions
- Experience contributing to product launch activities, customer events, conferences, and workshops
- Willingness to travel, typically up to approximately 60%
Benefits
Comp & perks- Option to work remotely
- Equal opportunity employment