Product Manager – OpenLab Software Products

Agilent Technologies

. Define and manage the strategy, roadmap, and lifecycle for Software Maintenance Agreements (SMA) and assigned CDS add-on products .

Posted 10/19/2026full-timeRemote • Switzerland, United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product management, including strategy development, lifecycle management, and commercialization of Software Maintenance Agreements (SMA) and related products. Proven ability to collaborate with cross-functional teams to drive business outcomes and enhance customer retention in regulated laboratory environments.

Highest-signal resume keywords

Product Management ExperienceSoftware Lifecycle ManagementCommercialization and Pricing StrategyStakeholder ManagementLaboratory Informatics Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product Lifecycle ManagementBusiness Case DevelopmentGo-To-Market PlanningSaaS Business ModelsSoftware LicensingRecurring Revenue ModelsAI Application in Laboratory Software

Soft Skills

Excellent CommunicationCross-Functional LeadershipStakeholder Management

Certifications & Qualifications

Bachelor's DegreeMaster's Degree

Industry Keywords

Chromatography Data SystemsRegulated Laboratory EnvironmentsSoftware Maintenance AgreementsCustomer RetentionGlobal Team Collaboration

About the role

Key responsibilities & impact

Define and manage the strategy, roadmap, and lifecycle for Software Maintenance Agreements (SMA) and assigned CDS add-on products
Understand customer and field needs and translate insights into offerings that improve upgrades, support, lifecycle management, and product adoption
Partner with R&D, Marketing, Sales, Services, Support, Licensing, and IT teams to define requirements, prioritize investments, and deliver business outcomes
Develop business cases, pricing, packaging, and go-to-market strategies that drive recurring revenue, renewal rates, and customer retention
Guide software lifecycle policies, upgrade programs, migration strategies, and customer transition plans across the CDS portfolio
Support product launches, sales enablement, training, communications, and performance measurement
Own product strategy, roadmap, commercialization, and lifecycle management of SMA offerings and serve as business owner for SMA programs, migration initiatives, software lifecycle strategies, and select CDS products

Requirements

What you’ll need

Bachelor's, Master's, or equivalent qualification
8+ years of relevant experience
Proven product management experience across the product lifecycle
Experience with software products, maintenance agreements, licensing, subscriptions, SaaS, or recurring revenue business models
Experience in commercialization, pricing, business case development, and go-to-market planning
Excellent communication, stakeholder management, and cross-functional leadership skills
Experience working with global teams and managing competing priorities
Knowledge of laboratory informatics, chromatography data systems (CDS), software licensing, or regulated laboratory environments is highly desirable
Experience with AI and application of AI in Laboratory software environment is highly desirable
Willingness to travel up to 20%

Benefits

Comp & perks

Option to work remotely
Equal opportunity employment