Service Account Manager – Southern Territory

Agilent Technologies

. Drive aftermarket service sales, customer retention, and account growth across Alabama, Florida, Georgia, Mississippi, and Tennessee .

Posted 10/8/2026full-timeRemote • Florida • United StatesMid-LevelSenior💰 $147,675 - $246,125 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in driving aftermarket service sales and account growth while effectively managing customer relationships and strategic initiatives across multiple states. Proficient in delivering value-based solutions and achieving sales quotas through consultative selling and cross-functional collaboration.

Highest-signal resume keywords

Sales GrowthAccount ManagementConsultative SellingCross-Functional LeadershipTerritory Strategy

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Quota AchievementStrategic Account PlanningPipeline ManagementNegotiationValue-Based SolutionsAnalytical Instrumentation KnowledgeLaboratory Operations KnowledgeBusiness DevelopmentCustomer RetentionService Agreement Promotion

Soft Skills

Relationship BuildingCommunication SkillsPresentation SkillsOrganizational SkillsProblem Solving

Certifications & Qualifications

Bachelor's DegreeMaster's Degree

Industry Keywords

Aftermarket ServiceAccount GrowthCustomer PartnershipsOperational Support ProgramsDigital SolutionsCompliance BenefitsSales ProcessesMatrixed OrganizationLead GenerationStakeholder Alignment

About the role

Key responsibilities & impact

Drive aftermarket service sales, customer retention, and account growth across Alabama, Florida, Georgia, Mississippi, and Tennessee
Deliver Agilent's CrossLab Asset Performance Management portfolio, including service agreements, laboratory-wide service solutions, compliance and operational support programs, and digital technologies
Generate service sales growth within assigned named accounts and geographic territories
Develop and execute strategic account plans to retain existing business and capture new growth opportunities
Promote and sell service agreements, digital solutions, and customized service offerings
Build and maintain long-term relationships with executive, operational, technical, and procurement stakeholders
Assess customer needs and position solutions delivering operational, financial, and compliance benefits
Lead opportunity qualification, deal planning, competitive positioning, account penetration, and contract negotiations
Develop and manage lead generation and territory growth plans and maintain a healthy sales pipeline
Collaborate with sales, service delivery, operations, credit and collections, and other cross-functional teams
Drive territory strategy, share best practices, and facilitate stakeholder alignment
Lead cross-functional projects and initiatives
Resolve customer and business challenges through judgment, creativity, and independent decision-making
Achieve or exceed sales quotas, growth objectives, and key performance metrics
Travel 50% of the time

Requirements

What you’ll need

Bachelor's or Master's degree required; science, engineering, or business-related disciplines preferred
4+ years of successful sales, account management, or business development experience
Proven track record of meeting or exceeding sales quotas and driving growth within strategic or major accounts
Demonstrated success selling consultative, value-based solutions and developing long-term customer partnerships
Strong ability to communicate the operational, financial, and compliance value of service and support solutions
Excellent relationship-building, negotiation, presentation, and communication skills
Experience leading cross-functional projects and working effectively within a matrixed organization
Ability to work independently while driving strategic initiatives across a geographically dispersed territory
Strong organizational, planning, and pipeline management skills
Knowledge of analytical instrumentation, laboratory operations, and service business models preferred
In-depth knowledge of account management and sales processes
Ability to solve complex business challenges with limited supervision
Ability to travel 50% of the time

Benefits

Comp & perks

Bonus eligibility
Stock eligibility
Benefits
Option to work remotely
Choice of company car or reimbursement for personal vehicle usage
Sales incentive eligibility